Tailored services are integral to how Scania creates value. With dealers and workshops strategically located along transport routes and near logistics centres, our service network gives us direct contact with our customers and a greater understanding of their market and business needs.
By providing quick access to parts, repairs, driver training, and tailor-made maintenance plans, our service network enhances our vehicles’ performance and customers’ profitability.
Today, Scania has around 490,000 connected vehicles (57 percent of our 10-year rolling fleet) and that number is rapidly increasing. The data this provides enhances our service network by giving us detailed, real-time insight into our vehicles’ performance, driver behaviour, and our customers’ transport flows. This allows us to develop highly customised sales tools and intelligent services that lower fuel consumption, maximise uptime, and improve overall efficiency. As new transport technologies emerge, our data-driven service network will play an ever more important role in creating value for our customers.