To ensure a high and even service level we have standards that our network complies to as Scania representatives, for example full warranty on parts and labour, invoicing in English or local language. We continuously monitor our network and support them to achieve our dealer operating standard on each market.
Trained to keep you on the road
Our technicians are trained to deliver the highest quality workshop services. By optimising the service and quality for your vehicle we ensure your focus is on your business. Scania's regular checkpoint routine, open approach and an international network of more than 1,600 workshops delivers uptime to businesses worldwide.
Innovation and product improvements as well as new services and advanced vehicle systems place demands on technicians to continuously maintain and improve skills. Scania's ongoing investment and training programmes ensure our technicians can exceed your expectations, keeping up with developments and innovations, managed and monitored by the Scania Academy program.
Scania Diagnos & Programmer
With the help of our computerised fault-tracing system – Scania Diagnos & Programmer – we can quickly and accurately spot any potential problems. The programme communicates with Scania vehicles and industrial and marine engines and is used for:
- Adjusting customer parameters
- Conversions affecting the electrical system
- Updating software in control units