Scania Top Team
Top Team is a global competition for professional service teams within the Scania service network. Everyone who works in the service area is welcome to compete in teams of 3–5 people. The most common contestants are service technicians, parts specialists and service advisors.
About top team
Top Team encourages internal collaboration and increases knowledge and motivation. This way, service personnel develop their skills by combining training and teamwork with the competition. The results benefit Scania customers by providing a more effective service. The competition is much appreciated by service personnel and helps improve the attractiveness of Scania as an employer.
A contest rooted in reality
Scania Top Team begins at the team’s workshop with theoretical challenges in two parts. The best teams advance to the national final where theoretical exercises are supplemented with practical exercises. Winners of the national finals meet at the international regional finals. From here, only 12 teams will make it to the world finals. In the end, there will be one winning team. Competition exercises require knowledge, team spirit, and discipline. The format of the competition will follow daily work patterns, the most essential objective being to satisfy the needs of the customer.
Global demand for qualified service workshop personnel
The Scania Top Team competition is a way of highlighting the importance of service personnel. It is brains, technological skills and teamwork that characterise the service personnel that Scania needs. The industry’s need for service personnel, in terms of service technicians, parts experts and service advisors, is growing. Truck, bus and engine uptime determine customer profitability. And uptime, to a large extent, lies in the hands of skilled and motivated service personnel.
The prizes
• The winning team receives 50,000 EUR
• The second-place team receives 30,000 EUR
• The third-place team receives 20,000 EUR
The transport industry is about to undergo a technological shift. With skills and knowledge, Scania’s service personnel will guide our customers through this journey. The next Scania Top Team represents the outstanding talent and expertise of Scania’s service organisation. The best performing service team will become the world champions
Top team news articles
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Top Team: competition as recruitment tool
21 May 2018 There’s a global shortage of service technicians, but Scania is actively working to address this through recruitment campaigns including Top Team and Top Team Mini competitions, imaginative concepts that highlight the value of this key profession. -
The many sides of service technicians
08 May 2018 Work as a service technician today is nothing like it was when Scania Top Team was launched in the 1980s. Developments that have taken place in the digital sphere make the computer the most important tool for the employees running Scania’s workshop in Arendal outside Gothenburg. -
Scania Top Team: At your service
24 Apr 2018 Scania Top Team is a competition to find and celebrate the best service technicians in the Scania global network, but it’s also about putting the customer first and recruiting new workshop talent. Project Manager Håkan Sjögren and Head of Jury Harald Cederberg explain more about this key element of Scania’s global brand.