Apply today to work amongst our highly-energised team at Norwich branch. Your role would be responsible for the smooth and efficient running of front and rear parts counters and controlling stock movments.

• Run Front and Back Counters
• Pick and deliver correct parts to customers and workshop on time
• Complete relevant documentation including invoices etc.
• Build and develop customer relationships and deliver excellent customer service
• Work together with the workshop and other departments
• Return warranty and service exchange units regularly
• Receive and inspect all packages delivered, resolving any problems
• Stock Management with DSM
• Department housekeeping
• Parts ordering
• Supply parts to customers
• Deal with suppliers
• Promote parts to customers to increase sales
• Inform customers of any promotions that are running to help increase sales
• Control stock in cost effective manner
• Deal with customers/colleagues in professional manner
• Control VOR/Freight charge costs
• Chase Supplier Credits
• Any other general duties as designated by the Manager

• Knowledge of Scania parts systems
• Current driving license
• Ability to work within guidelines given and to strict deadlines
• Ability to work under pressure with a solution driven approach
• Ability to work as part of a team
• Excellent written and oral communication skills
• Excellent customer service skills
• Flexibility to undertake a wide range of tasks
• Awareness and understanding of health and safety requirements
• Computer literate
• Detail oriented
• Strong accuracy and numeracy skills

• Bonus scheme
• Refer a friend scheme - upto £2,000 per successful referral
• Optional private health insurance
• Life assurance scheme
• Additional employer pension contributions
• Structured Scania training programme
• 30 days holidays, including Bank holidays, increasing to 34 with length of service
• 24/7 mental health and wellbeing support
• Long service recognition and awards
• All required PPE equipment provided