Group Parts Manager
Location: TruckEast Wellingborough/Bury St Edmunds
Salary Details: Competitive salary, plus excellent benefits
Job Type: Full time, Permanent, Monday to Friday 08:00 - 17:30.
Reporting to: Aftersales Director
Overview
The Group Parts Manager is responsible for driving sales within the Parts function across TruckEast, developing and maintaining the aftersales service provided to the customer in the region.
essential duties and job responsibilities
- Maximise the profitability of the Parts function across all TruckEast branches, including actively seeking new business opportunities, in conjunction with Branch Managers and Business Development Executives
- Ensure all branches are compliant with Scania Dealer Operating standards within the Parts Departments and that TruckEast policies and processes are adhered to
- Stock management, including stocktaking, control of VOR/Freight charges across the TruckEast network, processing returns, non-stock management and stock-turn
- Ensure all invoice related queries are dealt with in a timely manner for all branches within the region
- Remain up to date with all relevant legal requirements
- Selection and recruitment of Parts staff (in conjunction with Branch Manager)
- Ensure training plans are implemented for all relevant branch Parts staff
- Contribute to the development of all operating and administrative systems to ensure that quality, efficient and timely work is carried out
- Achieve and strive to exceed customer service level expectations and agreements, and maintain a high level of customer contact
- Control DSM / TSL changes weekly
- Budgeting in conjunction with After Sales Director
- Actively participate in all Scania campaigns and competitions including DDA and Depot of the Year
- Ensure resources are available to ensure premises fire/security measures are adequate at all times, and all building maintenance, tools and equipment, and company vehicles are maintained to statutory and manufacturer standards
- Other general duties as designated by the After Sales Director
Candidate requirements
- Technical knowledge
- Experience within the automotive industry – experience of Scania product is advantageous
- Management experience
- Experience of managing financial budgets
- Essential Knowledge, Skills and Abilities
- Current driving licence
- Ability to work within a team
- Ability to work within guidelines and to deadlines
- Excellent written and oral communication skills
- Possess excellent accuracy and numeracy skills
- Ability to work under pressure and have a solution-driven approach
- Excellent organisation and analytical skills
- Excellent Leadership skills
- High level of computer literacy
- Awareness and understanding of Health and Safety requirements
- Awareness and understanding of Health and Safety requirements
- Detail orientated
employee benefits
- Enhanced employer pension contributions
- Life assurance scheme
- 30 days holiday per year including Bank holidays, increasing with length of service to 34
- Refer a friend scheme - upto £2,000 per successful referral
- 24/7 mental health and wellbeing support
- All required PPE equipment provided