Parts Supervisor
Location: TruckEast Corby, Darwin Road, Willowbrook East Industrial Estate, Corby, Northamptonshire, NN17 5XZ
Salary Details: Competitive salary, plus excellent benefits
Job Type: Monday-Friday, alternating by week 08:00 - 17:00 and 09:00 - 18:00. Alternating Saturdays 08:00 - 12:00
Reporting to: Branch Manager
Overview
The Parts Supervisor is responsible for the control of front and rear Parts counters and controlling stock movements.
essential duties and job responsibilities
- Effectively manage the front and back counter operations
- Ensure parts are delivered to the customer within the agreed timeframe
- Build and develop customer relationships, deliver excellent customer service, inform customers of promotions and drive sales within the department
- Work Collaboratively with the workshop, other departments and branches
- Ensure warrant returns and dervice exhange units are processed regularly
- Ensure the parts department maintains housekeeping and operational standards
- Stock management. Overseeing the full journey, from processing stock in, preparing parts for the workshop and customers, to returns and services exchanges
- Liaise with suppliers and chase supplier credits
- Complete relevant documentation inculding invoicing
- Ensure VOR/Freight charge costs are managed efficiently
- Run reports and sction items arising
- Oversee parts team
- Any other duties relevant to the smooth and efficient operation of the department as determind by your manager
CANDIDATE REQUIREMENTS
- High level of computer literacy
- Knowledge of Scania parts and systems
- Current driving licence
- Ability to work within a team
- Ability to work within guidelines and to deadlines
- Excellent written and oral communication skills
- Excellent customer service skills
- Solution-driven approach
- Awareness and understanding of Health and Safety requirements
- Possess excellent accuracy and numeracy skills
- Excellent organisation and analytical skills
- Ability to work under pressure
DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES
- Fork Lift Licence (FLT)
- Experience on Scania product
- Main dealer parts experience
employee benefits
- Bonus scheme
- Refer a friend scheme - upto £2,000 per successful referral
- Life assurance scheme
- Optional private health insurance
- Enhanced employer pension contributions
- Structured training programme
- 30 days holiday per year including Bank holidays, increasing with length of service
- 24/7 mental health and wellbeing support
- Long service awards and recognition
- All required PPE equipment provided