Apply today to work amongst our highly-energised team at Crick branch. Your role would be responsible for the smooth daily operation of the Parts Reception working within a strong team environment and delivering outstanding customer service to both internal and external customers by way of exceptional communication

• Ensure a steady and realistic flow of available work through the workshop.
• Support and maintain customer’s service schedules, MOT and O Licence requirements.
• Ideally a Technical Awareness will be required so as to be able to provide basic advice and estimates to customers
• Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures.
• Ensure Service / Inspection Documentation are correctly completed and customer defect procedures adhered to.
• Assist in maintaining a daily flow of quality job cards to Administration for costing/invoicing.
• Ensure Health & Safety and safe work practices are met at all times within this positions working environment.
• Check and issue sublet order numbers to specialist / external agents and to arrange / plan such works as required
• Run Back Counters
• Pick and deliver correct parts to  workshop on time
• Complete relevant documentation including invoices etc.
• Work together with the workshop and other departments
• Return warranty and service exchange units regularly
• Receive and inspect all packages delivered ,resolving any problems
• Stock Management
• Department housekeeping
• Parts ordering
• Deal with suppliers
• Control stock in cost effective manner
• Deal with customers/colleagues in professional manner
• Chase Supplier Credits
• Work at any branch as required
• Any other general duties as designated by the Manager

• Computer literacy
• Knowledge of Scania parts and systems
• Current driving licence
• Ability to work within a team  
• Ability to work within guidelines and to deadlines
• Excellent written and oral communication skills         
• Excellent customer service skills
• Computer literacy
• High level of computer literacy
• Solution-driven approach
• Awareness and understanding of Health and Safety requirements
• Possess excellent accuracy and numeracy skills
• Detail orientated
• Excellent organisation and analytical skills
• Ability to work under pressure and have a solution-driven approach
• Possess excellent accuracy and numeracy skills
• A technical understanding
• Knowledge of the Automotive Industry

• Bonus scheme
• Optional private health insurance
• Free tea and coffee
• Free parking
• Additional employer pension contributions
• Training and development opportunities
• 22 days holiday per year plus Bank holidays, increasing with length of service
• All required PPE equipment provided