HGV Technician 

Location: TruckEast Norwich, 11-13 Morgan Way, Bowthorpe Industrial Estate, MR5 9JJ


Salary Details: Competitive salary, plus excellent benefits


Job Type: Full time, permanent, Alternating shifts - 6:00-14:00, 14:00-22:00


Reporting to: Depot Manager


Our Norwich depot is the golden ticket, this branch has won "Depot of the Year" three times - going to show how amazing our Norwich team is. This dealership handles our more bespoke services including; marine engine service, Tail Lift Services and Hydraulics / Bodywork Service. Your role would include the responsbility for maintaing commerican vehicles and trailers to an MOT standard.

Essential duties and job responsibilities

  • Carry out routine maintenance and repairs on all makes of vehicles and trailers to DVSA standard
  • Diagnose and rectify all types of faults
  • Attend disabled vehicles at the roadside or at customer’s premises
  • Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
  • Liaise with the parts department to attain relevant parts
  • Ensure health and safety regulations and safe working practices are adhered to
  • Ensure appropriate clocking is made, all job cards and 
  • service sheets are completed in a timely manner
  • Maintain a high standard of cleanliness and tidiness
  • Maintain a thorough and current product knowledge and attend training courses

Candidate requirements

  • Technical qualification (City and Guilds level 3 or NVQ qualified technician)
  • Ability to work within guidelines given and to strict deadlines
  • Ability to work under pressure and seek solutions to problems
  • Excellent communication skills
  • Flexibility to undertake a wide range of tasks
  • Awareness and understanding of health and safety requirements
  • Computer literate
  • Current drivers licence
  • HGV licence and Fork lift licence (desired, not essential)
  • Ability to work as part of a team
  • Experience on Scania product (desired, not essential)
  • Main dealer workshop experience (desired, not essential)

Employee benefits

  • Bonus scheme
  • Refer a friend scheme - upto £2,000 per successful referral
  • Optional private health insurance
  • Life assurance scheme
  • Enhanced overtime rates
  • Additional employer pension contributions
  • Structured Scania training programme
  • 30 days holidays, including Bank holidays, increasing to 34 with length of service
  • 24/7 mental health and wellbeing support
  • Long service recognition and awards
  • All required PPE equipment provided