Invoicing & Warranty administrator
Location: TruckEast Bury St Edmunds, Venture Rd, Bury Saint Edmunds, IP30 9RZ
Salary Details: Competitive salary, plus excellent benefits
Job Type: Alternating weeks - Monday - Friday 08:00 - 17:00, Monday - Friday 09:00 - 18:00 and alternate Saturdays 08:00 - 12:00. 44 hours per week, Full-time, Permanent
Reporting to: Branch Manager
Overview
The Invoicing and Warranty Administrator’s role within the business at TruckEast is to keep a constant flow of all administrative duties across the branch and maintain a high standard of invoicing to our customers.
essential duties and job responsibilities
- Day to day invoicing for Branch, to include Warranty, Retail, Contract work and any other types of Invoicing using customer portals.
- Along with your colleagues, ensuring month-end Work in Progress levels are within agreed targets.
- Assisting with the daily running and administration of the Branch
- Time loading and workshop wages.
- Occasional service reception cover
- MOT Bookings
- Sublet Order No’s
- General duties relevant to the smooth and efficient operation of the department as determined by your manager
- Filing of paperwork as required
- Admin support with R2C
- Ensure a steady and realistic flow of available work through the workshop
- Always perform a high standard of invoicing
- Any other duties relevant to the smooth and efficient operation of the department as determined by your manager
CANDIDATE REQUIREMENTS
- Minimum of GCSE level (or equivalent) qualification in Mathematics and English
- Administrative experience
- Knowledge of Kerridge / Keyloop dealer management system an advantage.
- Current driving license
- Ability to work within a team
- Excellent written and oral communication skills
- High level of computer literacy
- Good understanding of the business environment and customer interface
- Ability to work within guidelines and to deadlines
- Excellent customer service skills
- Detail orientated
- Excellent organisation and analytical skills
- Possess excellent accuracy and numeracy skills
employee benefits
- Bonus Scheme
- Optional private health insurance
- Refer a friend scheme - upto £2,000 per successful referral
- Life assurance scheme
- Enhanced employer pension contributions
- Training and development opportunities
- 30 days holiday per year including Bank holidays, increasing with length of service
- Long service awards and recognition
- 24/7 mental health and wellbeing support
- All required PPE equipment provided