Faces of TruckEast

Shift Supervisor

Location: TruckEast Milton Keynes, Chesney Wold, Bleak Hall, Milton Keynes, MK6 1LS

 

Salary Details: £49,920-£52,000

 

Job Type: Monday - Friday 16:00 - 24:00, Full-time, Permanent

 

Reporting to: Branch Manager

 

Overview

Apply today to work amongst our exciting team at our Milton Keynes branch. Your role is responsible for the smooth running of the branch yard, ensuring an efficient operation, through high standards of housekeeping, customer communication, and movement and maintenance of vehicles.

 

essential duties and job responsibilities

  • Carry out routine maintenance and repairs on all makes of vehicles and trailers to DVSA standard
  • Diagnose and rectify all types of faults
  • Oversee branch team, including monitoring timekeeping and productivity, authorising overtime, and identifying training needs
  • Establish a positive working relationship with all branch departments and other branches
  • Achieve and strive to exceed customer service level expectations and agreements
  • Deal with queries in an effective manner, ensuring all actions are met
  • Assist in training and development programs for branch staff
  • Maximise the profitability of both parts and service departments, including continual improvements in utilisation of staff and efficiency levels
  • Lead and motivate the team
  • Access, produce and follow up all quotations for all types of equipment
  • Remain up to date with all relevant legal requirements
  • Ensure company vehicles are maintained to the required standard
  • Any other duties relevant to the smooth and efficient operation of the department as determined by your manager

CANDIDATE REQUIREMENTS

  • Technical Qualification (City & Guilds or NVQ Qualified Technician) or proven experience repairing & maintaining vehicles
  • Current driving licence
  • Supervisory or management experience
  • LGV/HGV licence desirable
  • General knowledge of the automotive industry
  • Current driving licence
  • Ability to work within a team
  • Excellent organisation and analytical skills
  • Ability to work within guidelines and to deadlines
  • Solution driven approach
  • Excellent written and oral communication skills
  • Excellent customer service skills
  • Detail orientated
  • High level of computer literacy
  • Ability to work under pressure
  • Awareness and understanding of Health and Safety requirements
  • Possess excellent accuracy and numeracy skills

employee benefits

  • Optional private health insurance
  • Life assurance scheme
  • Refer a friend scheme - upto £2,000 per successful referral 
  • Enhanced employer pension contributions
  • Training and development opportunities
  • 30 days holiday per year including Bank holidays, increasing with length of service
  • Long service awards & recognition
  • 24/7 mental health & wellbeing support
  • All required PPE equipment provided