• 上海
• 产品管理

A brief summary of the provided position as below ：

This position is responsible for the overall service products(Non parts) development and implementation for the business unit, including but not limited to service product definition, marketing and sales, and operation etc. The position shall define and run the service products operation in a commercial way, maximizing profitability for the BU and partners in the long run through continuously improved customer satisfaction and loyalty. The position shall build, lead and manage the service product team to deliver high-quality results and timely service.

Duties and Tasks

• Overall service products(Non parts) development and implementation for the business unit
• Actively seek opportunities for new service products based on customers needs and competition
• Marketing, sales and operation of each service product
• Manage and monitor the performance of each service product through expected KPIs
• Responsible for updating service product handbook annually.
• Build, lead and manage the service product team to deliver high-quality results and timely service
• Cooperating with Parts Department for fair pricing in the service product business.
• Cooperating with Finance Department for service product settlement and reporting.
• Responsible for Implementation of service product on Distributor and Dealer level.
• Responsible for auditing implementation of Service product on Dealer level.
• Responsible for system support to Dealers.
• Working in cooperation with other departments to achieve business objectives
• Responsible for department’s annual forecast, budget and activities
• Keep tracking on service products offerings in the market
• Other service related work assigned by the line manager

Education and/or Experience

• University education in appropriate discipline
• Minimum 5 years experience from HDT industry
• Management experience
• Know and be familiar with service products
• Good in reading and writing English

Application

If you’re the right person for this opportunity and like the idea of joining a environment with great opportunities for professional development, then please contact us.

There are two different ways to submit your application.

For Scania Sales China

Please send your application via mail to: scn.recruitment@scania.com

For Scania Production China- located in Nantong Rugao

Please send your application via mail to: recruitment.sas@scania.com

Your application should include a covering letter describing why this would be a good step for you in your career and how you will contribute to the group's success and a CV in English.

We look forward to receiving your application.