SCANIA MALAYSIA STRENGTHENS ITS SUPPORT FOR PORT KLANG CUSTOMERS WITH UPGRADED BRANCH
July 12 , 2018 - Scania (Malaysia) Sdn. Bhd. has officially launched its upgraded Port Klang branch that will serve to strengthen sales and services for its customers within the region.
Strategically located near North Port, the branch is easily accessible for customers to send their Scania vehicles for scheduled maintenance and also repairs if needed.
Officiated by the Malaysian Minister of Transport Yang Berhormat Anthony Loke Siew Fook, Scania Malaysia Port Klang covers an area of 1,343 square metres and features 10 new work bays, a washing bay and an overhead crane to cater to the growing customer requirements.
One of the most encouraging area for Scania, said Henriksson, has been Asia where he says the Scania business model – which focuses on total operating economy and vehicle uptime – is starting to resonate with customers.
The RM3.8 million upgrade also includes a customer reception area, cafeteria, driver room, as well as amenities such as showers, changing rooms and a prayer room to better serve customers, drivers and employees.
“It is important that Scania has a strategic presence in Port Klang where there is a lot of activity in the haulage business. The opening of the newly upgraded Scania Malaysia Port Klang demonstrates our continuous improvement in providing the best services for all our customers for their profitability in this region and of course, across the country,” said Managing Director of Scania Southeast Asia, Marie Sjödin Enström.
“For customers to get the most out of their fleet, it is vital that Scania can support them with the right solutions, so convenient access to workshops and genuine parts is crucial for our customers anywhere. Our parts add value to their business because they are engineered for ultimate performance, endurance, fuel economy and safety, as well as lower environmental impact such as reduced carbon emissions” added Marie.
Because maximum uptime is important for truck operators, Scania has added on more working bays – bringing it to a total of 22 work bays – to ensure that customers within the region get the highest quality advice, maintenance and parts whenever needed to help their business.
Service at Scania Port Klang is carried out by 22 skilled technicians, who can now work on up to 30 vehicles per day with the facility upgrades. Like all Scania employees, these technicians continuously receive formal training and undergo on the job learning to enhance their skills, knowledge, professionalism and teamwork to ensure that they deliver a more effective service to their customers.
With the belief that sustainable transport is all about moving people and goods while contributing to economic and social development without jeopardising human health and safety or endangering the environment, the Scania Port Klang team will strive to provide its customers with tailored solutions that promise to bring about efficiencies within the customers’ entire transport flow.
Left to right: Kamalaventhan Subramaniam, Scania Port Klang Workshop Manager, Marie Sjödin Enström, Managing Director of Scania Southeast Asia, YB Anthony Loke, Malaysian Minister of Transport, Ola Pihlblad, Deputy Head of Mission, Economic & Political Affairs, Embassy of Sweden at the opening ceremony for Scania Malaysia’s upgraded branch in Port Klang.
Minister of Transport, YB Anthony Loke speaking at the launch of Scania Malaysia’s upgraded Port Klang branch that will serve to strengthen sales and services for its customers within the region.