Data we process
The personal data we collect depends on your relationship with Scania. In the sections below, you can access detailed information about the personal data we collect for different purposes.
- Customer
- Driver
- Candidate / Job applicant
- Employee
- Business partner / Supplier
- Visitor
- Member of the public
- Usage of IT systems
WHAT PERSONAL DATA DOes Scania PROCESS FROM YOU AS A CUSTOMER?
When you represent your company, we need to process your personal data for the purposes listed below.
If you are a sole trader all data that we process about your company becomes personal data.
Why do we process your personal data?
| What categories of personal data do we process? | Legal ground |
|
| Legitimate interest |
To provide a quotation |
| Legitimate interest |
To deliver upon a contract |
| Contractual obligation |
To provide services and support, and to follow up on contractual obligations |
| Contractual obligation |
To inform you about updates, products and services that we believe may be of interest |
| Regulated by marketing laws per country |
To follow up our performance and how satisfied you are with our products and services, including your participation in surveys |
| Legitimate interest |
To make corrective actions |
| Legitimate interest or contractual obligation |
To analyse, improve quality and develop products, services and our organization |
| Legitimate interest |
To comply with legal obligations and legitimate requests from law enforcement and other authorities |
| Legal obligation or legitimate interest |
To provide you with requested information and relevant updates. |
| Legitimate interest/Regulated by marketing laws per country |
WHAT PERSONAL DATA DOes Scania PROCESS FROM YOU AS A DRIVER/OPERATOR?
You drive a Scania vehicle or operate a machine with a Scania component
We collect various types of operational data from the vehicle, engine, trailer, superstructures and other products we sell, such as fuel consumption, driving patterns, geo position, error codes et cetera. Some of this becomes personal data as we may identify who is driving the vehicle or operating the machine.
We process this data in order to, e.g.
- deliver the services requested by the customer – more information about data processing can be found in respective Service Descriptions
- on request deliver in-vehicle entertainment services
- conduct remote diagnostics as well as repair and maintenance planning
- provide support
- fulfil contractual obligations
- research, analyse, improve quality and develop existing, and new products as well as services and our organization
- comply with legal obligations and legitimate requests from law enforcement and other authorities
- inform you of relevant updates
The data we collect is either provided by your employer, collected from the vehicle, engine, trailer, superstructure or other products, or created in our IT-systems that you use.
YOU ENTER A DRIVER COMPETITION ORGANIZED BY SCANIA
If you choose to enter a driver competition organized by Scania we need to collect some of your personal data - for example your name and contact information - in order to process your registration and your participation in the competition. This personal data is provided directly by you.
YOU HAVE AN EMERGENCY ON THE ROAD AND YOU CALL SCANIA ASSISTANCE
If you have an emergency on the road and you choose to contact us for emergency assistance we need to process your personal data in order to identify you, understand your emergency, provide assistance and contact you to continuously communicate information regarding your assistance case.
Why do we process your personal data? | What categories of personal data do we process? | Legal ground |
To fulfil our contractual obligations such as:
|
| Legitimate interest |
To follow up contractual obligations of the customer |
| Legitimate interest |
To process your participation in our driving competitions |
| Consent |
To provide emergency assistance on the road |
| Legitimate interest |
To make corrective actions |
| Legitimate interest or contractual obligation |
To analyse, improve and develop existing and new products and services |
| Legitimate interest |
To comply with legal obligations and legitimate requests from law enforcement and other authorities. |
| Legal obligation or legitimate interest |
To provide you with requested information and relevant updates. |
| Legitimate interest/Regulated by marketing laws per country |
To follow up our performance and how satisfied you are with our products and services, including your participation in surveys |
| Legitimate interest |
To provide a quotation to the customer / your employer |
| Legitimate interest |
To monitor the security of vehicles to be able to identify attacks and security breaches, and to be able to take action. |
| Legal obligation (example: UNECE R.155) |
To improve safety and comply with legislation regarding vehicle safety |
| Legal obligation (example: GSR 2, EU Regulation 2019/2144) |
What personal data does Scania process regarding you as a candidate and job applicant?
When you apply for a position at Scania we ask you to provide some personal data in order to process your application and, if employed, prepare your employment agreement.
Note: When “Personal Identifiers” is listed below, one or more data elements identifying a person is used. This includes personal identification number, name, digital signature or signature on paper, driver ID and driver card number, employee ID number and employee ID card, professional and private phone number, professional and private e-mail address and user ID.
Why do we process your personal data? | What categories of personal data do we process? | Legal ground | Retention |
Employer branding | |||
To attract future competences and engage current employees, personal data is used to manage different actions, such as events, cases, competitions and visits |
| Consent | Maximum 2 years after event |
For the Scania Student Intro Program to find future employees, spread a positive image of Scania as an attractive employer and to create ambassadors for the Scania Group |
| Legitimate interest | |
Recruiting
| |||
To manage the candidate database to match candidates with jobs within the Scania Group, including creating a job requisition, advertising, screening candidates both from applications and candidate pools, assessment, interviews and offer |
| Legitimate interest | In accordance with local laws and regulations of the recruiting Scania legal entity |
To perform background checks on job candidates |
| Consent | 14 days |
To perform tests on job candidates |
| Consent | Maximum 30 days after user account termination or 24 months after users last activity in the system |
To use for future recruiting |
| Consent | Maximum of 24 months from last editing personal information |
To prepare and enter into employment contracts |
| Consent | Maximum of 10 years |
To prepare onboarding for successful candidates |
| Contractual obligation | Maximum 90 days after onboarding is completed |
To prepare Scania summer internships |
| Legitimate interest | Until contract ends. E-mail address is retained until the participants finish their education. |
To use HR related statistics for follow up and as the basis for HR-related decisions |
| Legitimate interest | As a rule, data is saved about 3 months after requested statistics have been produced. |
What personal data does Scania process regarding you as an employee?
As an employer, Scania will process personal data of employees, consultants and former employees.
During your employment at Scania we process your personal data in order to:
- administer your employment,
- fulfil our legal obligations as an employer
- fulfil our legitimate interest to e.g.:
o steer, plan and evaluate the work
o protect company employees and assets
o contact and inform employees
o being transparent to owners and the general public
After you have left the company we process limited amounts of personal data required to fulfil our legal obligations for example personal data showing your employment period. required to fulfil our legal obligations for example data showing your employment period.
Note: When “Personal Identifiers” is listed below, one or more data elements identifying a person is processed. This includes personal identification number, name, digital signature or signature on paper, driver ID and driver card number, employee ID number and employee ID card, professional and private phone number, professional and private e-mail address and user ID.
Special category personal data, defined in article 9.2 GDPR, which Scania process are:
- Union membership: The data is only collected and processed when it is needed for fulfilling collective agreements and local legislation e.g., when negotiating individual cases.
- Health: Only relevant data is collected and processed to fulfil Scania’s legal obligation in rehabilitation, to fulfil Scania’s policy on alcohol and drugs, on request from insurance companies and in order to carry out statutory health examinations.
Why do we process your personal data and for how long? | What categories of personal data do we process? | Legal ground |
Employer branding (e.g., contacting people with skills and competences attractive to Scania by sending information about events and career opportunities, organisinge competitions and internship programs and creating profiles of target groups)
All personal data is saved to end of event. Personal data needed for contact for further invitations or surveys will be saved for a maximum of 4 years. |
| Consent or legitimate interest/Regulated by marketing laws per country |
Recruiting
Recruiting personal data is saved for as long as needed to fulfil national labour law. Personal data needed for creation of employment contract is saved until end of employment. |
| Legitimate interest or consent or legal obligations |
Staff and salary administration
Personal data is saved for as long needed to fulfil national legislation. |
| Contractual obligation or legal obligation |
Travel management
Personal data is saved until the expense has been reimbursed and for as long needed to fulfil national legislation. |
| Legitimate interest |
Fulfil legal obligations (e.g., reporting to authorities; whistleblowing) to comply with collective agreement (e.g., pay agreed insurance and pensions) and to answer requests from institutions such as banks and insurance companies.
Personal data is saved for as long as needed to fulfil national legislation. |
| Legal obligation or legitimate interest |
Work environment (e.g., conducting statutory medical examinations, documenting incidents and occurrences, documenting work environment) and rehabilitation
Personal data is saved for as long as needed to fulfil national legislation. |
| Legal obligation |
Planning and following up, (e.g., Workforce planning, Competence inventory, Succession planning, consultant follow-up) and creating statistics and analyses to improve and develop the organisation, processes and IT-systems
Personal data is saved until end of employment and for additional maximum of 10 years. Personal data needed to be saved due to national legislation is saved for as long as needed due to the legislation. |
| Legitimate interest or legal obligation |
Learning and development (e.g., Competence development, P&D, Cross Talent, Education and Trainings)
Personal data on education and trainings are saved until end of employment. Personal data on performance and development is saved for a maximum of 3 years. |
| Legitimate interest or legal obligation |
Expatriation
Personal data is saved until 10 years after end of assignment. |
| Contractual obligation |
To provide access to our IT-systems and to update, improve and/or exchange our systems |
| Legitimate interest |
Safety in case of emergency
Personal data is saved until end of employment. |
| Legitimate interest or protection of your vital interest |
To protect our employees and our company assets
Personal data is saved for a maximum of 2 years. Personal data from surveillance cameras is saved for a maximum of 30 days. |
| Legitimate interest |
Transfer of personal data externally in order to identify you as a Scania employee and to enable you to perform your work duties
Personal data is saved until end of employment. |
| Legitimate interest |
To analyse, improve and develop existing and new products and services |
| Legitimate interest |
To provide you with requested information and relevant updates. |
| Legitimate interest |
To comply with licences of open-source programs |
| Contractual obligation |
Termination of employment
Personal data is saved until end of employment and as long as needed to fulfil national labour law. |
| Legal obligation |
WHAT PERSONAL DATA DOes Scania PROCESS FROM YOU AS A BUSINESS PARTNER/SUPPLIER?
If you work as a representative for a supplier that provides products and services to Scania we process limited amounts of your personal data, e.g. your contact information and identification. This is used to evaluate your offering, manage a contract and provide you with access to relevant IT-systems.
Why do we process your personal data? | What categories of personal data do we process? | Legal ground |
To evaluate a proposal from you or your employer, or to evaluate a new business partner, both including background checks |
| Legitimate interest |
To perform contracts with you or your employer |
| Contractual obligation or legitimate interest |
To provide access to our IT-systems |
| Legitimate interest |
Transfer of personal data externally in order to identify you as a Scania business partner/supplier |
| Legitimate interest |
To communicate with yourself or your employer |
| Legitimate interest |
To analyse, improve and develop existing and new products and services, as well as our organization |
| Legitimate interest |
To comply with legal obligations and legitimate requests from law enforcement and other authorities |
| Legal obligations or legitimate interest |
To provide you with requested information and relevant updates |
| Legitimate interest/Regulated by marketing laws per country |
To comply with licences of open-source programs |
| Contractual obligation |
WHAT PERSONAL DATA DOes Scania PROCESS FROM YOU AS A VISITOR?
When you visit our premises and our events, we process personal data about you to be able to fulfil the purpose of your visit and make your visit successful and safe. This may include contact information and driving license number, as well as food preferences and co-traveller information.
Why do we process your personal data and for how long? | What categories of personal data do we process? | Legal ground |
To fulfil the purpose of your visit at Scania |
| Legitimate interest |
To protect our visitors and our company assets |
| Legitimate interest |
To analyse, improve and develop existing and new products and services, as well as our organization |
| Legitimate interest |
To comply with legal obligations and legitimate requests from law enforcement and other authorities |
| Legal obligation or legitimate interest |
To provide you with requested information, services and updates, including webcasts, annual reports |
| Legitimate interest/Regulated by marketing laws per country |
What personal data does Scania process from you as a website visitor?
When you visit our websites your web browser provides us with some information necessary in order for us to provide you access to our websites, and some that helps us understand how you are using our websites, for example if you are using a mobile device or a computer, which region in the world you are surfing from and which browser you are using. This data helps us tailor our website and enhance your browsing experience. We use a limited number of cookies to help us understand how you are using our websites, for more information about our use of cookies see our cookie policy.
Why do we process your personal data? | What categories of personal data do we process? | Legal ground |
When you visit our website, we may process your personal data through necessary cookies in order to ensure the proper core functionality and safety of our website. |
| Legitimate interest |
When you visit our website, we may process your personal data through performance cookies in order to compile statistics regarding how our website is used, which in turn may be used to improve our website or parts thereof. Such data will when applicable only be processed in an aggregated and pseudonymised form. |
| Legitimate interest |
When you visit our website, we may process your personal data through functional cookies in order to provide enhanced functionality and personalization on our website and in turn an elevated user experience for you. |
| Legitimate interest |
When you visit our website, we may process your personal data through targeting cookies in order for us to adapt and personalise our marketing towards you to better match your preferences.
We may also combine such personal data with data which we obtain from third parties, which is why this processing activity can be equated with profiling. |
| Consent |
When you visit our website, we may process your personal data through social media cookies to enable you to share our content with your friends and networks.
Social media cookies can also be used to track you across different sites, building up a profile of your interests. |
| Consent |
What personal data does Scania process of you as a member of the public?
Scania is developing systems to assist drivers and also to have vehicles drive autonomously, without a driver. As part of the development work our vehicles are equipped with sensors like cameras, which might capture for example your image or license plate when passing nearby. The data collected by such sensors will not be used to track or identify you as an individual but only processed for the purposes specified below. This data can also be processed jointly with our sister brands in the TRATON group.
Why do we process your personal data? | What categories of personal data do we process? | Legal ground |
To alert the driver, avoid accidents and improve traffic safety (to comply with legislation)
|
| Legal obligation (Example: GSR 2, EU Regulation 2019/2144) |
To alert the driver, avoid accidents and improve traffic safety (to improve safety) |
| Legitimate interest |
To develop and verify software for autonomous driving |
| Legitimate interest |
What personal data does Scania process from you when using Scania’s IT systems?
Why do we process your personal data? | What categories of personal data do we process? | Legal ground |
To provide access to our IT- systems |
| Legitimate interest |
To enhance our IT-systems
|
| Legitimate interest |
To protect our employees and our company assets
|
| Legitimate interest |