Why do we process your personal data?
| What categories of personal data do we process?
| Legal ground
|
To fulfil our contractual obligations such as:
- deliver services requested by the customer / your employer
- on request deliver in-vehicle entertainment services
- conducting remote diagnostics as well as repair and maintenance planning
- provide support
| - Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codesSystem logs from our IT-systems
| Legitimate interest
|
To follow up contractual obligations of the customer
| - Contact information (such as name, email, phone number, address)
- Contact preferences
- Purchases and transactions
- Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codesSystem logs from our IT-systems
| Legitimate interest
|
To process your participation in our driving competitions
| - Contact information (such as name, email, phone number, address)
- Your age
- Your language preference
- The company name for your employer
- Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes
| Consent
|
To provide emergency assistance on the road
| - Contact information (such as name, email, phone number, address)
- Organizational data (such as company name, country, company address and phone number)
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Registration number (licence plate)
- Description of the emergency incl. description of any physical injuries and need of medical assistance
- Geographic position
- Vehicle data for remote diagnostics
- Audio or video call records
| Legitimate interest
|
To make corrective actions
| - Contact information (such as name, email, phone number, address)
- Delivery address and transactions
- Purchases and transactions
- Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codesSystem logs from our IT-systems
| Legitimate interest or contractual obligation
|
To analyse, improve and develop existing and new products and services
| - Contact information (such as name, email, phone number, address)
- Organizational data (such as company name, country, company address and phone number)
- Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes
- Emergency assistance cases
- Responses to survey questions
- Location
- System logs from our IT-systems
| Legitimate interest
|
To comply with legal obligations and legitimate requests from law enforcement and other authorities.
| - Contact information (such as name, email, phone number, address)
- Delivery address
- Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codesSystem logs from our IT-systems
| Legal obligation or legitimate interest
|
To provide you with requested information and relevant updates.
| - Contact information (such as name, email, phone number, address
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes
- Geo-location
| Legitimate interest/Regulated by marketing laws per country
|
To follow up our performance and how satisfied you are with our products and services, including your participation in surveys
| - Contact information (such as name, email, phone number, address)
- Organizational data (such as company name, country, company address and phone number)
- Contact preferences
- Purchases and transactions
- Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes IP address, operating system, device type, app name and version, browser name and version and your responses to survey questions.
| Legitimate interest
|
To provide a quotation to the customer / your employer
| - Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings
- Identification data, for example the identification number of the vehicle, trailer, superstructure or engine, as well as driver ID, IP number, MAC address, IT-system and user ID
- Performance data from the vehicle, trailer, superstructure, engine and other products, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage.
| Legitimate interest
|
To monitor the security of vehicles to be able to identify attacks and security breaches, and to be able to take action.
| - Vehicle identifiers and electronic control unit identifiers
| Legal obligation
(example: UNECE R.155)
|
To improve safety and comply with legislation regarding vehicle safety
| - Vehicle & driver performance /behavioural data
- Monitoring, recordings and images
| Legal obligation
(example: GSR 2, EU Regulation 2019/2144)
|