Data we process
- Customer
- Driver
- Employee
- Business partner / Supplier
- Visitor
- Member of the public
WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A CUSTOMER?
When you represent your company, we need to process your personal data for the purposes listed below.
If you are a sole trader all data that we process about your company becomes personal data.
Why do we process your data?
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What categories of personal data do we process? |
Legal ground |
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Legitimate interest |
To provide a quotation |
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Legitimate interest |
To deliver upon a contract |
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Contractual obligation |
To provide services and support, and to follow up on contractual obligations |
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Contractual obligation |
To inform you about updates, products and services that we believe may be of interest |
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Regulated by marketing laws per country |
To follow up our performance and how satisfied you are with our products and services, including your participation in surveys |
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Legitimate interest |
To make corrective actions |
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Legitimate interest or contractual obligation |
To analyse, improve quality and develop products, services and our organization |
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Legitimate interest |
To comply with legal obligations and legitimate requests from law enforcement and other authorities |
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Legal obligation or legitimate interest |
To provide you with requested information and relevant updates. |
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Legitimate interest/Regulated by marketing laws per country |
WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A DRIVER/OPERATOR?
There are three main ways that you interact with Scania as a driver.
You drive a Scania vehicle or operate a machine with a Scania component
We collect various types of operational data from the vehicle, engine, trailer, superstructures and other products we sell, such as fuel consumption, driving patterns, geo position, error codes et cetera. This all becomes personal data when we may identify who is driving the vehicle, or operating the machine.
We process this data in order to, e.g.
- deliver the services requested by the customer – more information about data processing can be found in respective Service Descriptions
- on request deliver in-vehicle entertainment services
- conduct remote diagnostics as well as repair and maintenance planning
- provide support
- fulfil contractual obligations
- research, analyse, improve quality and develop existing, and new products as well as services and our organization
- comply with legal obligations and legitimate requests from law enforcement and other authorities
- inform you of relevant updates
The data we collect is either provided by your employer, collected from the vehicle, engine, trailer, superstructure or other products, or created in our IT-systems that you use.
YOU ENTER INTO A DRIVER COMPETITION ORGANIZED BY SCANIA
If you choose to enter a driver competition organized by Scania we need to collect some of your personal data - for example your name and contact information - in order to process your registration and your participation in the competition. This data is provided directly by you.
YOU HAVE AN EMERGENCY ON THE ROAD AND YOU CALL SCANIA ASSISTANCE
If you have an emergency on the road and you choose to contact us for emergency assistance we need to process your personal data in order to identify you, understand your emergency, provide assistance and contact you to continuously communicate information regarding your assistance case.
Why do we process your data? |
What categories of personal data do we process? |
Legal ground |
To fulfil our contractual obligations such as:
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Legitimate interest |
To follow up contractual obligations of the customer |
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Legitimate interest |
To process your participation in our driving competitions |
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Consent |
To provide emergency assistance on the road |
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Legitimate interest |
To make corrective actions |
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Legitimate interest or contractual obligation |
To analyse, improve and develop existing and new products and services, as well as our organization |
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Legitimate interest |
To comply with legal obligations and legitimate requests from law enforcement and other authorities. |
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Legal obligation or legitimate interest |
To provide you with requested information and relevant updates. |
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Legitimate interest/Regulated by marketing laws per country |
To follow up our performance and how satisfied you are with our products and services, including your participation in surveys |
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Legitimate interest |
To provide a quotation to the customer / your employer |
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Legitimate interest |
WHAT PERSONAL DATA DO WE PROCESS REGARDING YOU AS AN EMPLOYEE?
When you apply for a position at Scania we ask you to provide some personal data in order to process your application for example contact information and reference information such as previous work history, education, certificates.
During your employment at Scania we process your personal data in order to, e.g.:
- administer your employment,
- fulfil our legal obligations as an employer
- fulfil our legitimate interest to:
o steer, plan and evaluate the work
o protect company employees and assets
o contact and inform employees
o being transparent to owners and the general public
After you have left the company we process limited amounts of data required to fulfil our legal obligations for example data showing your employment period. required to fulfil our legal obligations for example data showing your employment period.
Why do we process your data? |
What categories of personal data do we process? |
Legal ground |
Staff administration |
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Contractual obligation |
Fulfil legal obligations (e.g. reporting to authorities, whistleblowing, documenting rehabilitation, comply with collective agreements, pay insurance etc) and comply with legitimate requests from law enforcement and other authorities. |
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Legal obligation or legitimate interest |
Planning and following up |
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Legitimate interest |
To provide access to our IT-systems and to improve our systems |
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Legitimate interest |
Safety in case of emergency |
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Legitimate interest or protection of your vital interest |
To protect our employees and our company assets |
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Legitimate interest |
Transfer of personal data externally in order to identify you as a Scania employee or to enable you to perform your work duties |
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Legitimate interest |
To analyse, improve and develop existing and new products and services, as well as our organization |
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Legitimate interest |
To provide you with requested information and relevant updates. |
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Legitimate interest |
To comply with licences of open source programs |
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Contractual obligation |
WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A BUSINESS PARTNER/SUPPLIER?
If you work as a representative for a supplier that provides products and services to Scania we process limited amounts of your personal data, e.g. your contact information and identification. This is used to evaluate your offering, manage a contract and provide you with access to relevant IT-systems.
Why do we process your data? |
What categories of personal data do we process? |
Legal ground |
To evaluate a proposal from you or your employer, or to evaluate a new business partner, both including background checks |
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Legitimate interest |
To perform contracts with you or your employer |
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Contractual obligation or legitimate interest |
To provide access to our IT-systems |
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Legitimate interest |
Transfer of personal data externally in order to identify you as a Scania business partner/supplier |
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Legitimate interest |
To communicate with yourself or your employer |
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Legitimate interest |
To analyse, improve and develop existing and new products and services, as well as our organization |
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Legitimate interest |
To comply with legal obligations and legitimate requests from law enforcement and other authorities |
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Legal obligations or legitimate interest |
To provide you with requested information and relevant updates |
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Legitimate interest/Regulated by marketing laws per country |
To comply with licences of open source programs |
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Contractual obligation |
WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A VISITOR?
When you visit our premises and our events, we process data about you to be able to fulfil the purpose of your visit and make your visit successful and safe. This may include contact information and driving license number, as well as food preferences and co-traveller information.
Why do we process your data? |
What categories of personal data do we process? |
Legal ground |
To fulfil the purpose of your visit at Scania |
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Legitimate interest |
To protect our visitors and our company assets |
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Legitimate interest |
To analyse, improve and develop existing and new products and services, as well as our organization |
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Legitimate interest |
To comply with legal obligations and legitimate requests from law enforcement and other authorities |
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Legal obligation or legitimate interest |
To provide you with requested information, services and updates, including webcasts, annual reports |
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Legitimate interest/Regulated by marketing laws per country |
When you visit our websites your web browser provides us with some information that helps us understand how you are using our websites, for example if you are using a mobile device or a computer, which region in the world you are surfing from and which browser you are using. This data helps us tailor our website and enhance your browsing experience. We use a limited number of cookies to help us understand how you are using our websites, for more information about our use of cookies see our cookie policy.
Why do we process your data? |
What categories of personal data do we process? |
Legal ground |
Evaluate website usage and enhance our website |
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Legitimate interest |
To enhance your browsing experience |
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Legitimate interest |
What personal data do we process of you as a member of the public?
Scania is developing systems to assist drivers and also to have vehicles drive autonomously, without a driver. As part of the development work our vehicles are equipped with sensors like cameras, which might capture for example your image or license plate when passing nearby. The data collected by such sensors will not be used to track or identify you as an individual but only processed for the purposes specified below.
Why do we process your data? |
What categories of personal data do we process? |
Legal ground |
To alert the driver, avoid accidents and improve traffic safety |
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Legitimate interest |
To develop and verify software for autonomous driving |
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Legitimate interest |