Always with you
Wherever you are, Scania Assistance is available 24/7/365 – with one call you're in touch with a professional service coordinator who knows your Scania – and speaks your language. So if the unexpected happens, there’s always someone at the end of the line who can help.
Identifies the problem
We’ll let you know how we can help and approximately how long it will take. If needs be, we'll arrange for a service vehicle to be sent out – with parts that fit your vehicle and the right tools - to wherever you are.
Gets things moving
Our team will speed things along by arranging workshop estimates and warranty or credit checks on your behalf. If other services are involved, we’ll make sure the right things happen at the right time so you can get back to business.
Does the organising
Some unplanned stops happen in unlikely places or need more time to resolve. We’ll help arrange a temporary vehicle and help with accommodation or travel connections.
Hotline number - TRUCKS AND BUSES
Scania Assistance is here to help you day or night. Just call 0800 247 SNZ. To speed things along make sure you have your chassis number, registration number and your location ready.
Hotline number - Industrial and Marine Engines Support
Industrial and Marine Engine support is here to help you day or night. Just call 021 905 656.
Contact your dealer
Please contact us if you have any questions about our products, services or other activities within the Scania organisation.