NOW BACKED FOR LONGER
2-YEAR REPAIR & COVERAGE ON SCANIA FITTED GENUINE PARTS*
Why take chances when you can have it done right? And now, backed for even longer.
All Genuine Scania parts sold and fitted in a Scania workshop will now carry an additional year of local warranty. That's a 2-year warranty as standard, available at your nearest Scania Dealer.
That's double the protection and double the peace of mind.
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Peace of mind
Scania’s 2-year repair warranty gives you the assurance that every repair is carried out using genuine Scania parts and completed by Scania-trained specialists, to Scania specifications. With quality and workmanship you can trust, you can drive on knowing your vehicle is protected for longer.
When the unexpected happens
If you experience issues on the road, you’re never far from support, with our extensive service network of over 20 Scania dealers nationwide.
More uptime
An unplanned breakdown can mean lost business while your vehicle is off the road. Scania contracts get your vehicle or engine repaired quickly to the highest quality, so your uptime is not compromised.
Expertly done
From a minor replacement to a major repair, every part of your Scania vehicle or engine will be repaired quickly and to the highest quality, to ensure maximum uptime.
Early detection
With detecting potential failures early you avoid secondary faults, unplanned stops and major repairs.
Predictable costs
Keep a firm hold on your operating costs with no unscheduled invoices and known monthly payments.
Contact your dealer
Please contact us if you have any questions about our products, services or other activities within the Scania organisation.
Terms & Conditions:
1. Scope
These Terms and Conditions (“Terms”) apply to all sales of Scania Genuine Parts by Scania New Zealand Limited (“Scania”) or its authorised dealers.
2. Consumer Purchasers
If you are acquiring goods as a consumer, as defined in the Consumer Guarantees Act 1993 (CGA):
- Our goods come with guarantees that cannot be excluded under the CGA.
- You are entitled to a replacement or refund for a failure of substantial character.
- You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a failure of substantial character.
Subject to these non-excludable rights, and to this express warranty, all other terms, conditions, warranties, representations, or undertakings (whether express or implied) which may lawfully be excluded or limited are, to the fullest extent permitted by law, excluded.
Where permitted, Scania’s liability is limited, at its sole discretion, to repairing or replacing any defective part, or paying the reasonable cost of such repair or replacement.
3. Business Purchasers
If you are acquiring goods for business purposes, including fleet or commercial operations:
- You agree that the provisions of the Consumer Guarantees Act 1993 do not apply.
- All other terms, conditions, warranties, representations, or undertakings (whether express or implied) are, to the fullest extent permitted by law, excluded or limited.
- Scania’s liability is limited, at its sole discretion, to repairing or replacing any defective part, or paying the reasonable cost of such repair or replacement.
This applies to all commercial or business customers, regardless of size, except where statutory law cannot be excluded.
4. 12 Month Parts Warranty
Scania warrants that each new Scania Genuine Spare Part sold by it, or by an authorised dealer or distributor, will be free from defects in materials and workmanship under normal use and service.
- Warranty obligation: Repair or replacement, at Scania’s discretion, of any part found to be defective following inspection at an authorised Scania branch or dealer.
- Coverage: The warranty applies for the first 12 months after installation and is unlimited in kilometres and operating hours.
- Labour: Labour associated with the repair or replacement of a defective part is covered only where the part was originally fitted by an authorised Scania workshop or repairer.
- Maintenance: Serviceable components must be maintained in accordance with the manufacturer’s guidelines.
5. 24 Month Repair Coverage Policy
From 1 January 2026, all Genuine parts fitted by a Scania repairer or authorised agent carry an additional 12 months of coverage, in addition to the 12 Month Parts Warranty. For months 12–24 after installation, Scania New Zealand provides a coverage policy for eligible Genuine Scania parts, subject to the following conditions:
- Fitted by Scania: The part must have been fitted at a Scania repairer or authorised agent.
- Limits: Coverage is limited to a maximum of 300,000 kilometres or 5,000 operating hours, whichever occurs first.
- Nature of coverage: This coverage is not a warranty and does not create legal rights under warranty law.
- Consequential damage limitation: For the period described in this section (months 12–24 after installation), components that are consequentially damaged as a direct result of the failure of a covered component are included, provided that the vehicle has been maintained by an authorised Scania workshop during the coverage period. In all other circumstances, consequential damage is excluded.
- Discretion: Any repair or replacement under this policy is provided at Scania’s discretion and is subject to inspection and approval by an authorised Scania branch or dealer.
6. General
Scania reserves the right to determine, at its discretion, whether a part is defective.
- This warranty does not cover misuse, accident, neglect, improper installation, or modifications
- These Terms are governed by New Zealand law, and any disputes are subject to the exclusive jurisdiction of the New Zealand courts.