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Data we process

The data we collect depends on your relationship to Scania. In the tabs below, you can access detailed information about the data we collect for different purposes.

Customer
Driver
Employee
Business partner / Supplier
Visitor

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A CUSTOMER?

When you and/or your employees order a product and/or service we process your contact information to communicate and deliver requested products and services.

If you are a sole trader all data that we process about your company becomes personal data.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To provide a quotation	Organizational data, such as company name, country, company address & phone number Contact information (such as name, email, phone number, address) If you are a sole trader we process financial data such as credit ratings	Legitimate interest
To deliver upon a contract	Organizational data, such as company name, country, company address & phone number Contact information (such as name, email, phone number, address) If you are a sole trader we also process financial data such as credit ratings, bank accounts and payments as well as contractual related data such as contract number, order number, invoices	Contractual obligation
To provide services and support	Contact information (such as name, email, phone number, address) Organizational data, such as company name, country, company address & phone number	Contractual obligation
To inform you about products & services that we believe may be of interest	Contact information (such as name, email, phone number, address) Contact preferences	Legitimate interest
To follow up our performance and how satisfied you are with our products & services and invite you to participate in surveys	Contact information (such as name, email, phone number, address) Contact preferences	Legitimate interest
To make corrective actions	Contact information (such as name, email, phone number, address) Delivery address Purchases and transactions	Legitimate interest

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A DRIVER?

There are three main ways that you interact with Scania as a driver.

You drive a Scania vehicle

If your employer enters into a contract with Scania that includes Scania’s Connected Services, the vehicle you drive will be monitored remotely by Scania and your employer. We collect various types of operational data from the vehicle such as fuel consumption, driving patterns, geo position of the vehicle, error codes et cetera. This all becomes personal data when we may identify who is driving the vehicle.

We process this data in order to

deliver the services requested by the customer
on request deliver in-vehicle entertainment services
conduct remote diagnostics as well as repair and maintenance planning
provide support
fulfil contractual obligations and legal obligations
improve quality and further develop our products & services

The data we collect is either provided by your employer, collected from the vehicle or created in our IT-systems that you use.

YOU ENTER INTO A DRIVER COMPETITION ORGANIZED BY SCANIA

If you choose to enter a driver competition organized by Scania we need to collect some of your personal data - for example your name and contact information - in order to process your registration and your participation in the competition. This data is provided directly by you.

YOU HAVE AN EMERGENCY ON THE ROAD AND YOU CALL SCANIA ASSISTANCE

If you have an emergency on the road and you choose to contact us for emergency assistance we need to process your personal data in order to identify you, understand your emergency, provide assistance and contact you to continuously communicate information regarding your assistance case.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To fulfil our contractual obligations such as: deliver services requested by the customer / your employer on request deliver in-vehicle entertainment services conducting remote diagnostics as well as repair and maintenance planning provide support	Driving behaviour, for example driving pattern including geo-location and operating hours Identification data, for example the Vehicle Identification Number, IP number, MAC address, driver ID, IT-system user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Contractual obligation
To follow up contractual obligations of the customer	Driving behaviour, for example driving pattern including geo-location and operating hours Identification data, for example the Vehicle Identification Number, IP number, MAC address, driver ID, IT-system user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Legitimate interest
To process your participation in our driving competitions	Contact information (such as name, email, phone number, address) Your Age Your Language preference The Company Name for your employer	Consent
To provide emergency assistance on the road	Contact information (such as name, email, phone number, address) Organizational data, such as company name, country, company address & phone number Vehicle Identification Number Registration number Description of the emergency incl. description of any physical injuries and need of medical assistance Geographic position Vehicle data for remote diagnostics	Legitimate interest
To improve quality and develop our products & services	Contact information (such as name, email, phone number, address) Driving behaviour, such as driving pattern including geo-location and operating hours Identification data, for example the vehicle-ID (including VIN and chassis ID), IP number, MAC address, driver ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes Emergency assistance cases	Legitimate interest

WHAT PERSONAL DATA DO WE PROCESS REGARDING YOU AS AN EMPLOYEE?

When you apply for a position at Scania we ask you to provide some personal data in order to process your application for example contact information, reference information such as previous work history, education, certificates.

During your employment at Scania we process your personal data in order to:

administer your employment,
fulfil our legal obligations as employer
fulfil our legitimate interest to:
o    steer, plan and evaluate the work
o    protect company employees and assets
o    contact and inform employees
o    being transparent to owners and the general public

After you have left the company we process limited amounts of data required to fulfil our legal obligations for example data showing your employment period. required to fulfil our legal obligations for example data showing your employment period.

Why do we process your data?	What categories of personal data do we process?	Legal ground
Staff administration	Contact information (such as name, email, phone number, address) Employment data (Employment number, User-ID, Photos) Financial information (salary, taxes, expenses, time reports, bank account number etc)	Contractual obligation
Fulfil legal obligations (for ex reporting to authorities, documenting rehabilitation, comply with collective agreements etc)	Contact information (such as name, email, phone number, address) Citizenship Date of birth Financial information (salary, taxes) Union membership (to fulfil the collective agreement, the data is collected as needed)	Legal obligation
Planning and following up	Organizational information (place of work, cost centre, direct manager etc) Performance evaluations Development plans	Legitimate interest
To provide access to our IT-systems and to improve our systems	Contact information (such as name, email, phone number, address) User-id User preference settings in systems Logs of your usage of our systems	Legitimate interest
Safety in case of emergency	Contact information (such as name, email, phone number, address) Next of kin Citizenship Date of birth	Protection of your vital interest
To protect our employees and our company assets	Access logs from IT-systems and entry systems, IT-logs from applications and network services, Camera surveillance Security incident reports	Legitimate interest
Transfer of personal data externally to enable you to perform your work duties	Contact information (such as name, email, phone number, address) License registration Personal data on contracts Images and film	Legitimate interest

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A BUSINESS PARTNER/SUPPLIER?

If you work as a representative for a supplier that provides products and services to Scania we process limited amounts of your personal data, e.g. your contact information and identification. This is used to evaluate your offering, manage a contract and provide you with access to relevant IT-systems.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To evaluate a proposal from you or your employer	Contact information (such as name, email, phone number, address) Organizational data, such as company name, country, company address & phone number If you are a sole trader we also process financial data such as credit ratings and prices	Legitimate interest
To perform contracts with you or your employer	Contact information (such as name, email, phone number, address) Organizational data, such as company name, country, company address & phone number, business organisation number If you are a sole trader we also process financial data such as credit ratings, bank accounts and payments	Legitimate interest
To provide access to our IT-systems	Contact information (such as name, email, phone number, address) User-id Language settings in systems Logs of your usage of our systems	Legitimate interest
To communicate with yourself or your employer	Contact information (such as name, email, phone number, address) Organizational data, such as company name, country, company address & phone number	Legitimate interest

WHAT PERSONAL DATA DO WE PROCESS FROM YOU WHEN YOU VISIT OUR WEBSITES?

When you visit our websites your web browser provides us with some information that helps us understand how you are using our websites, for example if you are using a mobile device or a computer, which region in the world you are surfing from and which browser you are using. This data helps us tailor our website and enhance your browsing experience. In the privacy settings of your browser you can decide exactly what information you share with us.

We use a limited number of cookies to help us understand how you are using our websites, for more information about our use of cookies see our cookie policy.

When you visit our premises or events we need to collect some data about you and your potential co-travellers in order to make your visit successful and safe.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To enhance your browsing experience	IP-address Browser type and version Operating system Date and time for you visit URL of the referring site	Legitimate interest
Evaluate website usage and enhance our website	IP-address Browser settings Type of device used to access the site	Legitimate interest
To fulfil the purpose of your visit at Scania	Contact information (such as name, email, phone number, address) Co-traveller information (such as name, email, phone number, address, age) Organizational data, such as company name, country, company address & phone number Language Food preferences Travelling and lodging details Driver license Host details	Legitimate interest
To protect our visitors and our company assets	Access logs from IT-systems and entry systems, IT-logs from applications and network services, Camera surveillance Security incident reports	Legitimate interest

Data we process

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A CUSTOMER?

Why do we process your data?

What cat­e­gories of personal data do we process?

Legal ground

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A DRIVER?

You drive a Scania vehicle

YOU ENTER INTO A DRIVER COM­PE­TI­TION ORGANIZED BY SCANIA

YOU HAVE AN EMERGENCY ON THE ROAD AND YOU CALL SCANIA AS­SIS­TANCE

Why do we process your data?

What cat­e­gories of personal data do we process?

Legal ground

WHAT PERSONAL DATA DO WE PROCESS REGARDING YOU AS AN EMPLOYEE?

Why do we process your data?

What cat­e­gories of personal data do we process?

Legal ground

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A BUSINESS PARTNER/SUPPLIER?

Why do we process your data?

What cat­e­gories of personal data do we process?

Legal ground

WHAT PERSONAL DATA DO WE PROCESS FROM YOU WHEN YOU VISIT OUR WEBSITES?

Why do we process your data?

What cat­e­gories of personal data do we process?

Legal ground

What categories of personal data do we process?

YOU ENTER INTO A DRIVER COMPETITION ORGANIZED BY SCANIA

YOU HAVE AN EMERGENCY ON THE ROAD AND YOU CALL SCANIA ASSISTANCE

What categories of personal data do we process?

What categories of personal data do we process?

What categories of personal data do we process?

What categories of personal data do we process?