Scania Assistance
Always with you
Wherever you are, Scania Assistance is available 24/7/365 – with one call you will be in touch with our service team who know your Scania. So if the unexpected happens while you are out on the road, there’s always someone at the end of the line who can help.
Identifies the problem
We’ll let you know how we can help and approximately how long it will take. If needs be, we'll arrange for a service vehicle to be sent out – with parts that fit your vehicle and the right tools - to wherever you are.
Gets things moving
Our team will speed things along by arranging workshop estimates and warranty or credit checks on your behalf. If other services are involved, we’ll make sure the right things happen at the right time so you can get back to business.
Does the organising
Some unplanned stops happen in unlikely places or need more time to resolve. We’ll help arrange a temporary vehicle and help with accommodation or travel connections.
Hotline Numbers
Scania Assistance is here to help you day or night.
Simply Dial:
0800723384 in Kenya (toll free)
+27 12 946 0031 outside Kenya
To speed things along make sure you have your vehicle's chassis number, registration number and your location ready.
Contact Us
Please contact us if you have any questions about our products, services or other activities within the Scania organisation.
With a wealth of choices and an array of modular configurations, you can tailor your truck to fit your trucking life. Make it a Scania.