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  • Scania Assistance

    Always with you

    Wherever you are, Scania Assistance is available 24/7/365 – with one call you're in touch with a professional service coordinator who knows your Scania – and speaks your language. So if the unexpected happens, there’s always someone at the end of the line who can help.

    Identifies the problem

    We’ll let you know how we can help and approximately how long it will take. If needs be, we'll arrange for a service vehicle to be sent out – with parts that fit your vehicle and the right tools - to wherever you are. 

    Gets things moving

    Our team will speed things along by arranging workshop estimates and warranty or credit checks on your behalf. If other services are involved, we’ll make sure the right things happen at the right time so you can get back to business.

    Does the organising

    Some unplanned stops happen in unlikely places or need more time to resolve. We’ll help arrange a temporary vehicle and help with accommodation or travel connections.

    Hotline number

    Scania Assistance is here to help you day or night. Just call 055 1388 555 or 00233 55 1388 555 from abroad. To speed things along make sure you have your chassis number, registration number and your location ready.

    Contact your dealer

    Please contact us if you have any questions about our products, services or other activities within the Scania organisation.

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