DIVERSITY; AN ASSET TO CUSTOMERS’ PROFITABILITY
SCANIA SINGAPORE EXEMPLARY EMPLOYER AWARD 2014 FINALIST
“By remaining open-minded and respectful, employees learn and adapt to new cultures, turning differences into opportunities” – Mark Cameron, Country Manager, Scania Singapore
April 28, 2014 - Scania Singapore is proud to be shortlisted as a finalist for the TAFEP Exemplary Employer Award 2014. Presented by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP), this award recognises exemplary organisations that have effectively implemented fair, responsible and inclusive employment practices.
Shortlist criteria for inclusive employment practices include adoption of merit-based HR policies, management of a diverse workforce with synergistic outcomes, as well as strong commitment from senior management for these practices.
Mark Cameron, Country Manager Scania Singapore said:"Respect for the Individual", one of our three core values, is a cornerstone in the shaping of an inclusive work culture. There should always be scope for differences, and by acknowledging each other’s differences, and leveraging everyone’s knowledge, experiences and efforts to achieve continuous improvement, Scania has created a business culture that differentiates us from the competition.
Putting this core value into practice isn’t without its challenges. With a staff strength made up of nationalities from all over Asia, local Singaporeans of various ethnicities, Australians, Swedish, add into the mix, different religious beliefs, then these different cultural backgrounds often result in different understanding or expectations and these core value words often mean different things to different people. It is therefore the responsibility of all staff to work together to ensure a common understanding and mindset, and for the management team to reinforce this message continually in the daily operations and monthly communication meetings.
With specific policies that deal with equality in the work place, Scania Singapore is actively working with and is continually reviewing their compliance with Dealer Operating Standards (DOS). Scania Singapore adopts an open and inclusive work environment where they value the input and questioning of decisions or ideas by all employees and where individuals can raise concerns in a confidential and secure manner to ensure all are treated equally and fairly. "The core values are not something specifically we do but they influence the way we think and act in our daily work and towards our customers and fellow employees. We are constantly working to improve our performance and to be a learning organization by understanding what we need to do to achieve better results or improve quality" said Mark.
Scania Singapore is committed to empower our employees and by doing so, we hope to continue attracting, retaining and grooming the best competence.