Personal service, an in-depth understanding of the transport industry and tailored products are three key reasons why so many operators turn to Scania Financial Services. Now – in this most challenging of years – they've once again stepped up to ensure their customers enjoy the highest levels of support.
Formed in Scania's centenary year of 1991, Scania Financial Services (SFS) has clocked up three decades of experience, providing an extensive and flexible range of financial services to transport operators nationwide. So successful has the venture been that today a significant proportion of all new and used Scania truck sales in the UK are funded by SFS. But, in the 'new normal' imposed upon us by Covid-19, far from resting on their laurels the team at SFS have redoubled their efforts and raised their game to ensure their customers receive the type of support they need right now to keep the wheels of industry turning.
"As we all know, Covid-19 has been massively disruptive to all businesses – large and small," comments Dave Hickman, Sales & Marketing Director of Scania Financial Services. "We could see from the outset that the challenges would be deep and varied, as the effects of the pandemic differed from customer to customer. That in turn presented the finance industry with a unique set of challenges. There was clearly no 'one-size-fits-all' solution – tailored packages in tune with and sympathetic to operators specific needs would be the answer here.
"As a specialist transport industry service provider staffed by transport industry people, that was obvious to us from the outset – and tailoring finance products for the transport industry is what we do. It's our strength because we know trucks and we know the people that operate them – from the owner-driver with a single vehicle to the largest fleet customer; all are our partners in this business. What's more, we understand the truck world in all its many guises. So if you want to talk tippers, we can do that. Or if heavy haulage is your thing, we can do that too. And everything in between; local distribution, long haul, continental work – we appreciate what the application involves no matter what.
"What's more, being part of the Scania family gives us unrivalled access to the manufacturer's customer support and dealership teams. They are our partners in the business and are there to assist our customers. That means when operators talk to us, they know they are not dealing with just a finance provider; we are a financial services team which is part of something much larger, that is to say, the entire Scania organisation. And that, of course, speaks volumes from a confidence point-of-view."
For more information on the range services provided by Scania Financial Services contact us today.