Data we process

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A CUSTOMER?

When you represent your company, we need to process your personal data for the purposes listed below.

If you are a sole trader all data that we process about your company becomes personal data.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To create a database of prospect customers, e.g. by using data from third parties	Organizational data (such as company name, country, company address and phone number) Contact information (such as name, email, phone number, address)	Legitimate interest
To provide a quotation	Organizational data (such as company name, country, company address and phone number) Contact information (such as name, email, phone number, address) If you are a sole trader we process financial data such as credit ratings Contact preferences Purchases and transactions Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes	Legitimate interest
To deliver upon a contract	Organizational data (such as company name, country, company address and phone number) Contact information (such as name, email, phone number, address) If you are a sole trader we also process financial data such as credit ratings, bank accounts and payments as well as contractual related data such as contract number, order number, invoices Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes	Contractual obligation
To provide services and support, and to follow up on contractual obligations	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address and phone number) Contact preferences Purchases and transactions Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes	Contractual obligation
To inform you about updates, products and services that we believe may be of interest	Contact information (such as name, email, phone number, address) Contact preferences Purchases and transactions Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes	Legitimate interest
To follow up our performance and how satisfied you are with our products and services, including your participation in surveys	Contact information (such as name, email, phone number, address) Contact preferences Purchases and transactions Driving behaviour, such as driving patterns, geo-location and operating hours Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes IP address, operating system, device type, app name and version, browser name and version and your responses to survey questions	Legitimate interest
To make corrective actions	Contact information (such as name, email, phone number, address) Delivery address Purchases and transactions Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Legitimate interest / Contractual obligation
To analyse, improve quality and develop products, services and our organization	Contact information (such as name, email, phone number, address) Delivery address Purchases and transactions Financial data such as credit ratings, bank accounts and payments as well as contractual related data such as contract number, order number, invoices Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems Responses to survey questions	Legitimate interest
To comply with legal obligations and legitimate requests from law enforcement and other authorities	Contact information (such as name, email, phone number, address) Delivery address Purchases and transactions Financial data such as credit ratings, bank accounts and payments as well as contractual related data such as contract number, order number, invoices Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Legal obligation or legitimate interest
To provide you with requested information and relevant updates.	Contact information (such as name, email, phone number, address) Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Geo-location Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Legitimate interest

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A DRIVER?

There are three main ways that you interact with Scania as a driver.

You drive a Scania vehicle

We collect various types of operational data from the vehicle such as fuel consumption, driving patterns, geo position of the vehicle, error codes et cetera. This all becomes personal data when we may identify who is driving the vehicle.

We process this data in order to, e.g.

deliver the services requested by the customer
on request deliver in-vehicle entertainment services
conduct remote diagnostics as well as repair and maintenance planning
provide support
fulfil contractual obligations
research, analyse, improve quality and develop existing, and new products as well as services and our organization.
comply with legal obligations and legitimate requests from law enforcement and other authorities.
inform you of relevant updates

The data we collect is either provided by your employer, collected from the vehicle or created in our IT-systems that you use.

YOU ENTER INTO A DRIVER COMPETITION ORGANIZED BY SCANIA

If you choose to enter a driver competition organized by Scania we need to collect some of your personal data - for example your name and contact information - in order to process your registration and your participation in the competition. This data is provided directly by you.

YOU HAVE AN EMERGENCY ON THE ROAD AND YOU CALL SCANIA ASSISTANCE

If you have an emergency on the road and you choose to contact us for emergency assistance we need to process your personal data in order to identify you, understand your emergency, provide assistance and contact you to continuously communicate information regarding your assistance case.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To fulfil our contractual obligations such as: deliver services requested by the customer / your employer on request deliver in-vehicle entertainment services conducting remote diagnostics as well as repair and maintenance planning provide support	Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Contractual obligation
To follow up contractual obligations of the customer	Contact information (such as name, email, phone number, address) Contact preferences Purchases and transactions Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Legitimate interest
To process your participation in our driving competitions	Contact information (such as name, email, phone number, address) Your age Your language preference The company name for your employer	Consent
To provide emergency assistance on the road	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address and phone number) Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Registration number (licence plate) Description of the emergency incl. description of any physical injuries and need of medical assistance Geographic position Vehicle data for remote diagnostics Audio or video call records	Legitimate interest
To make corrective actions	Contact information (such as name, email, phone number, address) Delivery address and transactions Purchases and transactions Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, IP number, MAC address, driver ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Legitimate interest / Contractual obligation
To analyse, improve and develop existing and new products and services, as well as our organization	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address and phone number) Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes Emergency assistance cases Responses to survey questions Location System logs from our IT-systems	Legitimate interest
To comply with legal obligations and legitimate requests from law enforcement and other authorities.	Contact information (such as name, email, phone number, address) Delivery address Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes System logs from our IT-systems	Legal obligation
To provide you with requested information and relevant updates.	Contact information (such as name, email, phone number, address Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Geo-location Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes	Legitimate interest
To follow up our performance and how satisfied you are with our products and services, including your participation in surveys	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address and phone number) Contact preferences Purchases and transactions Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes IP address, operating system, device type, app name and version, browser name and version and your responses to survey questions	Legitimate interest
To provide a quotation to the customer / your employer	Driving behaviour, such as driving patterns, geo-location, operating hours and preference settings Identification data, for example the vehicle identification numbers, driver ID, IP number, MAC address, IT-system and user ID Performance data from the vehicle, for example information from vehicle components, fuel consumption, brake usage, gear shifting, battery usage, engine data and error codes	Legitimate interest

WHAT PERSONAL DATA DO WE PROCESS REGARDING YOU AS AN EMPLOYEE?

When you apply for a position at Scania we ask you to provide some personal data in order to process your application for example contact information and reference information such as previous work history, education, certificates.

During your employment at Scania we process your personal data in order to, e.g.:

administer your employment,
fulfil our legal obligations as an employer
fulfil our legitimate interest to:
o    steer, plan and evaluate the work
o    protect company employees and assets
o    contact and inform employees
o    being transparent to owners and the general public

After you have left the company we process limited amounts of data required to fulfil our legal obligations for example data showing your employment period. required to fulfil our legal obligations for example data showing your employment period.

Why do we process your data?	What categories of personal data do we process?	Legal ground
Staff administration	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos) Financial information (such as salary, taxes, expenses, time reports, bank account number etc)	Contractual obligation
Fulfil legal obligations (e.g. reporting to authorities, whistleblowing, documenting rehabilitation, comply with collective agreements, pay insurance etc) and comply with legitimate requests from law enforcement and other authorities.	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos) Citizenship Date of birth License registration Financial information (such as salary, taxes, expenses, time reports, bank account number etc) Union membership (to fulfil the collective agreement, the data is collected as needed) Access logs from IT-systems and entry systems, IT-logs from applications and network services, Camera surveillance and images Rehabilitation data	Legal obligation or Legitimate interest
Planning and following up	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos) Organizational information (place of work, cost centre, direct manager etc) Performance evaluations Development plans	Legitimate interest
To provide access to our IT-systems and to improve our systems	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos) User preference settings in systems Logs of your usage of our systems	Legitimate interest
Safety in case of emergency	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos) Next of kin Citizenship Date of birth	Legitimate interest or protection of your vital interest
To protect our employees and our company assets	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos) Access logs from IT-systems and entry systems, IT-logs from applications and network services, Camera surveillance Security incident reports Misconduct incident reports	Legitimate interest
Transfer of personal data externally in order to identify you as a Scania employee or to enable you to perform your work duties	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos) License registration Personal data on contracts Images and film	Legitimate interest
To analyse, improve and develop existing and new products and services, as well as our organization	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos) Citizenship Date of birth License registration Organizational information (place of work, cost centre, direct manager etc) Access logs from IT-systems and entry systems, IT-logs from applications and network services Organizational information (place of work, cost centre, direct manager etc) Performance evaluations Development plans	Legitimate interest
To provide you with requested information and relevant updates.	Contact information (such as name, email, phone number, address)	Legitimate interest
In order to be compliant with a licence of an open source programme we need to mention the Contributors	Contact information (such as name, email, phone number, address)	Contractual obligations

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A BUSINESS PARTNER/SUPPLIER?

If you work as a representative for a supplier that provides products and services to Scania we process limited amounts of your personal data, e.g. your contact information and identification. This is used to evaluate your offering, manage a contract and provide you with access to relevant IT-systems.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To evaluate a proposal from you or your employer, including background checks	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address and phone number) If you are a sole trader we also process financial data such as credit ratings and prices Background information (such as personal or professional conditions and characteristics, financial data, connections to government officials and - if legally permitted – possible criminal offences	Legitimate interest
To perform contracts with you or your employer	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address and phone number, business organisation number) If you are a sole trader we also process financial data such as credit ratings, bank accounts and payments	Contractual obligation or legitimate interest
To provide access to our IT-systems	Contact information (such as name, email, phone number, address) User-id Language settings in systems Logs of your usage of our systems	Legitimate interest
Transfer of personal data externally in order to identify you as a Scania business partner/supplier	Contact information (such as name, email, phone number, address) Employment data (such as employment number, User-ID, Photos)	Legitimate interest
To communicate with yourself or your employer	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address, phone number and business organisation number)	Legitimate interest
To analyse, improve and develop existing and new products and services, as well as our organization	Contact information (such as name, email, phone number, address) Organizational data, (such as company name, country, company address, phone number and business organisation number) If you are a sole trader, we also process financial data such as credit ratings, bank accounts and payments Logs of your usage of our systems	Legitimate interest
To comply with legal obligations and legitimate requests from law enforcement and other authorities	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address, phone number and business organisation number) Financial data such as credit ratings, bank accounts and payments as well as contractual related data such as contract number, order number, invoices Citizenship Date of birth License registration Access logs from IT-systems and entry systems, IT-logs from applications and network services	Legal obligations or legitimate interest
To provide you with requested information and relevant updates	Contact information (such as name, email, phone number, address)	Legitimate interest
In order to be compliant with a licence of an open source programme we need to mention the Contributors	Contact information (such as name, email, phone number, address)	Contractual obligations

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A VISITOR?

When you visit our premises and our events, we process data about you to be able to fulfil the purpose of your visit and make your visit successful and safe. This may include contact information and driving license number, as well as food preferences and co-traveller information.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To fulfil the purpose of your visit at Scania	Contact information (such as name, email, phone number, address) Co-traveller information (such as name, email, phone number, address, age) Organizational data (such as company name, country, company address, phone number and business organisation number) Language Food preferences Travelling and lodging details Driver license Host details	Legitimate interest
To protect our visitors and our company assets	Contact information (such as name, email, phone number, address) Access logs from IT-systems and entry systems, IT-logs from applications and network services, Camera surveillance Security incident reports Health data	Legitimate interest
To analyse, improve and develop existing and new products and services, as well as our organization	Contact information (such as name, email, phone number, address) Co-traveller information (such as name, email, phone number, address, age) Organizational data (such as company name, country, company address, phone number and business organisation number) Language Travelling and lodging details Driver license Host details	Legitimate interest
To comply with legal obligations and legitimate requests from law enforcement and other authorities	Contact information (such as name, email, phone number, address) Co-traveller information (such as name, email, phone number, address, age) Organizational data (such as company name, country, company address, phone number and business organisation number) Language Travelling and lodging details Driver license Host details	Legal obligation or Legitimate interest
To provide you with requested information, services and updates, including webcasts, annual reports	Contact information (such as name, email, phone number, address) Organizational data (such as company name, country, company address, phone number and business organisation number) Language	Legitimate interest

When you visit our websites your web browser provides us with some information that helps us understand how you are using our websites, for example if you are using a mobile device or a computer, which region in the world you are surfing from and which browser you are using. This data helps us tailor our website and enhance your browsing experience. We use a limited number of cookies to help us understand how you are using our websites, for more information about our use of cookies see our cookie policy.

Why do we process your data?	What categories of personal data do we process?	Legal ground
Evaluate website usage and enhance our website	IP-address Browser settings Type of device used to access the site	Legitimate interest
To enhance your browsing experience	IP-address Geo-location Browser type and version Operating system Date and time for you visit URL of the referring site Browsing country	Legitimate interest

What personal data do we process of you as a member of the public?

Scania is developing systems to assist drivers and also to have vehicles drive autonomously, without a driver. As part of the development work our vehicles are equipped with sensors like cameras, which might capture for example your image or license plate when passing nearby. The data collected by such sensors will not be used to track or identify you as an individual but only processed for the purposes specified below.

Why do we process your data?	What categories of personal data do we process?	Legal ground
To alert the driver, avoid accidents and improve traffic safety	Video recordings of the environment along the roads our vehicles travel. This includes other vehicles, pedestrians and anyone or anything close enough to the vehicles Geo location License plate	Legitimate interest
To develop and verify software for autonomous driving	Video recordings of the environment along the roads our vehicles travel. This includes other vehicles, pedestrians and anyone or anything close enough to the vehicle Geo location License plate	Legitimate interest

Data we process

WHAT PERSONAL DATA DO WE PROCESS FROM YOU AS A CUSTOMER?

Why do we process your data?

What cat­e­gories of personal data do we process?

Legal ground

What categories of personal data do we process?