sales Administrator

Address: TruckEast Wellingborough, Stewarts Road, Finedon Industrial Estate, Wellingborough, NN8 4RJ


Salary Details: Competitive salary, plus excellent benefits


Job Type: Monday - Friday, 08:30 - 17:30, Full-time, Permanent


Reporting to: Sales Director


The Sales Administrator is responsible for supporting the process between the ordering of vehicles and the delivery of them to the customer, and to provide administrative support for the Sales team.

essential duties and job responsibilities

  • Provide administration support as part of the sales team to ensure the smooth, efficient, and accurate preparation for delivery of vehicles to specific deadlines
  • Ensure sufficient information is gathered from the customer, and documented to enable a vehicle order to be placed in the factory
  • Identify and follow up on other customer requirements, such as vehicle items to be installed in the workshop and/or by third party suppliers
  • Collate required information and raise internal work orders for workshop installed items
  • Collate required information and raise purchase orders for third party installed items
  • Monitor and attend to any chassis order deviations arising from the factory
  • Ensure in a timely manner that customer financing arrangements are secured and in place
  • Ensure in a timely manner that other customer service requirements are accommodated, such as R&M Contracts
  • Plan all activities (delivery plan) between receipt of chassis from the factory and delivery to customers
  • Distribute weekly and monthly departmental reports
  • Collate required documents, create and maintain a vehicle order pack for each and every order
  • Collate and prepare required documentation in order to register vehicles with the relevant authorities
  • Receive, collate and process purchase invoices from the workshop and third-party suppliers, and allocate them to the correct vehicle order
  • Make preparations for vehicle handover, ensuring all prerequisites for releasing vehicles are fulfilled
  • Make reservations for demonstration vehicles, ensuring they are released to customers with the correct documentation in place
  • Gather and process relevant data in order to prepare management reports
  • Liaise with aftersales to ensure service schedules are raised and sent to the customer
  • Support in the management of vehicle accounts administration e.g. profits and invoicing
  • Process and submit legal documentation e.g. taxing and VTG applications
  • Any other duties as requested by management


  • Minimum of GCSE level (or equivalent) qualification in Mathematics and English
  • Administrative experience
  • ADP experience (desirable)
  • Ability to work within a team
  • Good telephone manner           
  • Ability to work within guidelines and to deadlines
  • Excellent organisation and analytical skills    
  • Excellent customer service skills
  • High level of computer literacy including excel           
  • Detail orientated
  • Excellent written and oral communication skills         
  • Keen eye for detail with excellent accuracy and numeracy skills
  • Good understanding of the business environment in the customer interface


employee benefits

  • Refer a friend scheme - upto £2,000 per successful referral
  • Optional private health insurance
  • Life assurance scheme
  • Additional employer pension contributions
  • 30 days holidays, including Bank holidays, increasing to 34 with length of service
  • 24/7 mental health and wellbeing support
  • Long service recognition and awards
  • All required PPE equipment provided