Parts Advisor

Location: TE Fleet Corby, Crucible Road, Corby, NN17 5TS


Salary Details: Competitive salary, plus excellent benefits


Job Type: Monday-Friday, 8:00-17:30, Full-time, Permanent


Reporting to: Depot Supervisor


Apply today to work amongst our bustling team at TE Fleet Corby branch. This particular branch provides an exceptional service in maintaining local fleets - specialising in all makes trucks, trailers and tail-lifts. Your role would be responsible for the smooth daily operation of the Parts Reception working within a strong team environment and delivering outstanding customer service to both internal and external customers by way of exceptional communication

essential duties and job responsibilities

  • Ensure a steady and realistic flow of available work through the workshop.
  • Support and maintain customer’s service schedules, MOT and O Licence requirements.
  • Ideally a Technical Awareness will be required so as to be able to provide basic advice and estimates to customers
  • Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures.
  • Ensure Service / Inspection Documentation are correctly completed and customer defect procedures adhered to.
  • Assist in maintaining a daily flow of quality job cards to Administration for costing/invoicing.
  • Ensure Health & Safety and safe work practices are met at all times within this positions working environment.
  • Check and issue sublet order numbers to specialist / external agents and to arrange / plan such works as required
  • Run Back Counters
  • Pick and deliver correct parts to  workshop on time
  • Complete relevant documentation including invoices etc.
  • Work together with the workshop and other departments
  • Return warranty and service exchange units regularly
  • Receive and inspect all packages delivered ,resolving any problems
  • Stock Management
  • Department housekeeping
  • Parts ordering
  • Deal with suppliers
  • Control stock in cost effective manner
  • Deal with customers/colleagues in professional manner
  • Chase Supplier Credits
  • Work at any depot as required
  • Any other general duties as designated by the Manager


  • Computer literacy
  • Knowledge of Scania parts and systems
  • Current driving licence
  • Ability to work within a team  
  • Ability to work within guidelines and to deadlines
  • Excellent written and oral communication skills         
  • Excellent customer service skills
  • Computer literacy
  • High level of computer literacy
  • Solution-driven approach
  • Awareness and understanding of Health and Safety requirements
  • Possess excellent accuracy and numeracy skills
  • Detail orientated
  • Excellent organisation and analytical skills
  • Ability to work under pressure and have a solution-driven approach
  • Possess excellent accuracy and numeracy skills
  • A technical understanding
  • Knowledge of the Automotive Industry


employee benefits

  • Bonus scheme
  • Refer a friend scheme - upto £2,000 per successful referral
  • Life assurance scheme
  • Optional private health insurance
  • Enhanced overtime rates
  • Enhanced employer pension contributions
  • Structured Scania training programme
  • 30 days holiday per year including Bank holidays, increasing with length of service
  • 24/7 mental health and wellbeing support
  • Long service awards and recognition
  • All required PPE equipment provided