HGV Technician

Location: TruckEast Norwich, 11-13 Morgan Way, Bowthorpe Industrial Estate, MR5 9JJ


Salary Details: Competitive salary, plus excellent benefits


Job Type: Alternating shift patterns of 06:00 - 14:00 and 14:00 - 22:00


Reporting to: Depot Manager


Our Norwich depot is the golden ticket, this branch has won "Depot of the Year" for the third time this year - going to show how amazing our Norwich team is. This dealership handles our more bespoke services including; marine engine service, Tail Lift Services and Hydraulics / Bodywork Service. Your role would include the responsbility for maintaing commerican vehicles and trailers to an MOT standard.

essential duties and job responsibilities

  • Carry out routine maintenance and repairs on all makes of vehicles and trailers to DVSA standard
  • Diagnose and rectify all types of faults
  • Attend disabled vehicles at the roadside or at customer’s premises
  • Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
  • Liaise with the parts department to attain relevant parts
  • Ensure health and safety regulations and safe working practices are adhered to
  • Ensure appropriate clocking is made, all job cards and 
  • service sheets are completed in a timely manner
  • Maintain a high standard of cleanliness and tidiness
  • Maintain a thorough and current product knowledge and attend training courses


  • Technical qualification (City and Guilds level 3 or NVQ qualified technician)
  • Ability to work within guidelines given and to strict deadlines
  • Ability to work under pressure and seek solutions to problems
  • Excellent communication skills
  • Flexibility to undertake a wide range of tasks
  • Awareness and understanding of health and safety requirements
  • Computer literate
  • Current drivers licence
  • HGV licence and Fork lift licence (desired, not essential)
  • Ability to work as part of a team
  • Experience on Scania product (desired, not essential)
  • Main dealer workshop experience (desired, not essential)

employee benefits

  • Bonus scheme
  • Optional private health insurance
  • Enhanced overtime rates
  • Free tea and coffee
  • Free parking
  • Additional employer pension contributions
  • Structured Scania training programme
  • 30 days holidays, including Bank holidays, increasing to 34 with length of service
  • All required PPE equipment provided