Apply today to work amongst our highly-energised team at Wellingborough branch. Your role of the Contracts Engineer is to pro-actively process the contract portfolio for the business. 

• Pro-active processing of the contract portfolio ensuring effective cost control
• Ensure the contract pre-authorisation process and cost agreements are administered efficiently
• Complete all administrative duties to the required standard
• Communicate with internal and external Dealer workshop contacts
• Ensure customer relationships remain positive and communication is completed to the required timescales
• Ensure repair costs are within agreed Inter-Dealer framework guidelines
• Ensure all health and safety policies are adhered to within the department
• Maximise use of manufacturer goodwill, extended warranty, and parts warranty schemes
• General duties relevant to the smooth and efficient operation of the department as determined by your Manager

• Experience within an automotive technical role
• Background within automotive, preferably the commercial vehicle industry
• Industry recognised qualification (desirable)
• Advanced Technical understanding of vehicle repair processes
• An understanding of vehicle & customer compliance in regard to O Licence requirements
• Excellent written and oral communication skills
• High level of computer literacy including excel / ADP
• Good understanding of the business environment in the customer interface
• Ability to work within guidelines and to deadlines
• Extensive technical knowledge
• Detail orientated
• Excellent customer service skills
• Excellent organisation and analytical skills
• Possess excellent accuracy and numeracy skills

• Optional private health insurance
  
• Refer a friend scheme - upto £2,000 per successful referral
• Life assurance scheme
• Free tea and coffee
• Free parking
• Enhanced employer pension contributions
• Training and development opportunities
• 22 days holiday per year plus Bank holidays, increasing with length of service
• 24/7 mental health & wellbeing support
• All required PPE equipment provided