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CUSTOMER WORKSHOP SERVICES

Efficient collaboration

Scania has long experience of performing services in customer workshops. In close cooperation, we work to maximise your uptime and minimise breakdowns and unplanned repairs.

Increased workshop efficiency

Through well-tested processes, routines and standards Scania can help improve your workshop’s efficiency.

Improved workshop quality

Having Scania technicians in your workshop will give you access to highly skilled personnel with great know-how about Scania vehicles.

Less unplanned downtime

The Scania team works dedicated with stock planning, resource allocation and training to maximise the uptime of your fleet.

The offer

FLEXIBLE WORKSHOP SUPPORT. Add extra technicians from Scania when you need extra support, either certain days of the week or a certain period of the year.

OPERATING BAY. With Scania operating bays, we take responsibility for a specific part of your workshop operations. Some of the bays and part of the storage are dedicated for Scania to use.

OPERATING WORKSHOPS. Scania can also take full responsibility for the whole workshop. We then take care of all repair and maintenance work, parts handling, staff and recruitment and other administrative tasks.

Services we provide

Maintenance
Repairs
Parts
Tools
  • rich-text-image Maintenance of Scania vehicles
  • rich-text-image Maintenance of other vehicle makes
  • rich-text-image Trailer and bodywork maintenance
  • rich-text-image Wheel alignment
  • rich-text-image Preventive replacements
  • rich-text-image Repair of Scania vehicles
  • rich-text-image Repair of other vehicle makes
  • rich-text-image Trailer and bodywork repairs
  • rich-text-image Warranty repairs
  • rich-text-image Accident repairs
  • rich-text-image Paint jobs and glass work
  • rich-text-image Scania parts (storage, logistics & administration)
  • rich-text-image Vehicle related parts (e.g. trailers and bodywork)
  • rich-text-image Service exchange
  • rich-text-image Used parts handling
  • rich-text-image Workshop consumables
  • rich-text-image Parts catalogue
  • rich-text-image Diagnosis tools
  • rich-text-image Service literature
  • rich-text-image Dealer management systems
  • rich-text-image Workshop systems

Additional services

Tacograph download

We can take care of downloading all tacograph data.

Fleet studies

We can use information from the Scania Communicator (C200) to optimise your operations.

Tools and IT

We can provide you with all the tools and software that you need.

Workshop Consultancy

Through consultancy services we can help you to increase efficiency, technology & competence.

Substitution vehicles

We can supply you with substitution vehicles to cover for peaks in demand or bigger repairs.

Waste handling

We can take care of all waste from the workshop and make sure it gets to the right place

Map

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