Malaysia
SCANIA ASSISTANCE

SCANIA ASSISTANCE

ALWAYS WITH YOU

Wherever you are, Scania Assistance is available 24/7/365 – with one call you're in touch with a professional service coordinator who knows your Scania – and speaks your language. So if the unexpected happens, there’s always someone at the end of the line who can help.

IDENTIFIES THE PROBLEM

We’ll let you know how we can help and approximately how long it will take. If needs be, we'll arrange for a service vehicle to be sent out – with parts that fit your vehicle and the right tools - to wherever you are.

GETS THINGS MOVING

Our team will speed things along by arranging workshop estimates and warranty or credit checks on your behalf. If other services are involved, we’ll make sure the right things happen at the right time so you can get back to business.

DOES THE ORGANISING

Some unplanned stops happen in unlikely places or need more time to resolve. We’ll help arrange a temporary vehicle and help with accommodation or travel connections.

SCANIA IS DEDICATED TO GIVE YOU THE LOWEST POSSIBLE OVERALL COST OF OPERATION. WHICH MEANS YOU CAN BE CONFIDENT THAT YOUR INVESTMENT IN A SCANIA VEHICLE WILL RESULT IN MINIMUM RISK, MINIMUM COST, AND MAXIMUM UTILISATION.

What makes us so sure? Two main factors: The quality of vehicles - their reliability, durability and economy. And the quality of operational backup - this is just as important as the vehicle. You may keep your vehicle for many years. The way we look after you (not just the vehicles) will determine how well the potential for low overall cost is fulfilled. It's in our interest, as well as yours, to see that we achieve the result you want.

MORE SUPPORT

SERVICE CONTRACTS

Find peace of mind by getting the right service at the right time. Scania service contracts give Scania Assistance an extra boost by adding preventive maintenance for new and old vehicles.

Read more

ONE SCANIA FAMILY

“Our goal is to offer a world-class service for our vehicles no matter where in the world our customers are.”

Christian Levin

Head of Sales and Marketing, Scania

HOTLINE NUMBER

Scania Assistance is here to help you day or night. Just call 1800-88-0500 or +603 7841 0400 from abroad. To speed things along make sure you have your chassis number, registration number and your location ready.

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Let's talk business

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Scania assistance

We're here to help – 24 hours a day, 365 days a year.

Call us now
1800-88-0500 (For International Calls +603 7841 0400)
Find your nearest dealer