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1 December 2020


The General Terms and Conditions herein shall form an integral part of the Agreement(s) entered 

into by the Company and the Customer (each a “Party” and collectively the “Parties”), shall be 

valid and binding  on  both  parties  hereto.  The  Customer  has  read  and  understands  these  

General  Terms  and Conditions  and  agrees  that  Customer's  written  acceptance  of  or  its  

performance  in  relation  to Agreement(s) shall constitute the Customer's acceptance of these 

General Terms and Conditions.


1.          DEFINITIONS

1.1        In relation to the General Terms and Conditions set out below, the following words shall 

have the following meanings:-

(a)         “Affiliates”  means,  with  respect  to  any  Person,  any  other  Person  that,  

directly  or indirectly, through one or more intermediaries, controls or is controlled by or is 

under common control with that Person. For the purposes of this definition, “control” means direct 

or indirect ownership of the majority of the outstanding capital stock of a legal entity or other 

equity interests having voting power, and/or the ability to appoint the majority  of  the  members  

of  the  board  of  directors  (or  any  equivalent  body  of governance), and/or the ability to 

impose its decision in the board of directors (or any equivalent body of governance), and/or has 

the ability to impose or cause the direction of management or policies of such legal entity in any 

another manner. For the purposes of  this  definition,  “Person”  means  individual,  corporation,  

partnership,  association, unincorporated organization, joint venture or Governmental Agency;

(b)        “Agreement(s)” means  the agreement(s)  for the purchase and sale of goods and/or 

services entered into by the Company and the Customer including but not limited to the [sale of 

vehicles agreement, driver services agreement, maintenance agreement, repair and maintenance 

agreement and etc];

(c)         “Business Day’ means any day other than Saturday, Sunday or a public holiday in the 

states of Kuala Lumpur and Selangor of Malaysia;

(d)        “Company” means Scania (Malaysia) Sdn Bhd, a duly incorporated company with registered 

company number 200001015999 (518606-D), whose registered office is at No. 1, Jalan Tiang U8/93, 

Bukit Jelutong Industrial Park 40150, Shah Alam, Selangor, Malaysia;

(e)         “Confidential Information” means any information, including technical, commercial or  

corporate  information,  know-how,  analyses,  studies,  opinions  of  professional advisors,  

compilation  of  commercial  and  other  data,  pricing  and  other  commercial sensitive 

information, and other confidential and/or proprietary information provided by one Party to the 

other Party pursuant to the Agreement(s), whether said information disclosure is oral, visual or 


(f)         “Customer” means the individual(s), entity and/or company that contracts with the 

Company for the order of goods and/or provision of services.

(g)        “Data Processor” means the processer (located within Malaysia or elsewhere) who 

processes  the  Personal  Data  on  behalf  of  the  Company,  and  does  not  process  the 

Personal Data for any of his own purposes.

(h)        “Data Subjects” means an individual(s) who is the subject of the Personal Data.

(i)         “Force Majeure” means any event or cause beyond a Party’s reasonable control such as, 

but not limited to: i) acts of God, explosion, flood, tempest, fire or accident; ii) war or threat 

of war, sabotage, insurrection, civil disturbance or requisition, act of terror ism  or  civil  

unrest;  iii)  Acts,  restrictions,  regulations,  bye-laws,  prohibitions  or measures of any kind 

on the part of any governmental, parliamentary or local authority prohibiting   either   party   

from   performing  its  duties   and   obligations   under   this Agreement; iv) import or export 

regulations or embargoes affecting the importation and exportation of products or services; v) 

interruption of traffic, strikes, lock-outs or other industrial actions or trade disputes (whether 

involving employees of the Company or of a third party); and vi) health epidemics declared by the 

World Health Organization.

(j)         “Governmental Agency” means with respect to any country (or state), such country (or  

state)  and  any  ministry,  department,  instrumentality,  agency,  corporation  or commission 

under the direct or indirect control of such country (or state);

(k)        “Intellectual  Property”  means  all  present  and  future  rights  conferred  by  

statute, common law or equity (and all moral rights) in or in relation to any business names, 

computer   software,   confidential   information,   copyright,   design,   domain   names, 

inventions, know-how, patents, trademarks, the benefit of any application to register such a right 

and the benefit of any renewal or extension of such a right;

(l)         “Losses” means any and all losses, liabilities, damages, deficiencies, demands, claims, 

actions,  judgments  or  causes  of  action,  assessments,  costs  or  expenses  (including 

interests, fines, penalties and reasonable legal fees and disbursements);

(m)       “Personal  Data”  shall  have  the  same  meaning  as  ascribed  to  it  in  the  

Malaysian Personal Data Protection Act 2010;



2.1        All  purchase  order  issued  to  the  Company  by  the  Customer  shall  always  be  

subject  to confirmation and acceptance by the Company.

2.2        Upon confirmation and acceptance of the purchase order by the Company, the Company may 

request the Customer to execute the Agreement(s).

2.3        In the event of any inconsistency between the specific terms and conditions for the 

purchase of goods and/or subscription of service(s) (as applicable), purchase order and these 

General Terms and Conditions, the following order of precedence will apply:

(a)         the  specific  terms  and  conditions  for  the  purchase  of  goods  and/or  

subscription  of services (as applicable), together with its schedule and appendix (as the case may 


(b)        these General Terms and Conditions; followed by

(c)         the purchase order and/or quotation.



3.1        The price list applicable to an order made by the Customer depends on the products and 

services ordered by the Customer. Charges for products and services shall be invoiced in the manner 

as agreed between the Parties as stated in the Agreement(s).

3.2        The Customer shall be liable to pay the Company interest for all overdue payments at the 

rate of 1.5% per month from the payment due date as stated in the Agreement(s) or invoice(s) issued 

pursuant to the Agreement(s).

3.3        Where tax is imposed by the relevant  authorities at any time and from time to time that 

is applicable to any supplies of goods or services made by the Company under the Agreement(s), the 

Company is entitled to charge such taxes on the payment  of such supply of goods and services.



4.1        Each Party hereby represents and warrants to the other Party that:-

(i)         such  Party  has  the  full  power  and  authority  to  execute,  deliver  and  perform 

 the Agreement(s) and to carry out the transactions contemplated thereby;

(ii)        the execution, delivery and performance by such party of the Agreement(s), does not and 

  will   not   materially   conflict   with   any   legal,   contractual,   or   organizational 

requirement of such party;

(iii)       there are no pending or threatened legal, administrative, or other proceedings that if 

adversely determined, could reasonably be expected to have a material adverse effect on such 

Party's ability to perform its obligations under the Agreement(s);

(iv)       its obligations under the Agreement(s) constitute legal, valid and binding obligations, 

enforceable in accordance with their respective terms; and

(v)        they are familiar with the anti-corruption legislation applying to the Agreement(s) and 

that  they  shall  act  in  accordance  with  all  such  laws  and  that  neither  they  nor  their 

employees, officials, representatives have given, offered or authorised nor will they give, offer 

or authorise any payment, gift, promise or other benefit, either directly or through any other 

person or entity for or for the use or benefit of any state official or any  person  in  whose  

case  such  payment,  gift,  promise  or  other  benefit  that  would represent payment of a bribe 

or violate the anti-corruption legislation in force.

4.2        The  Company  makes  no  warranty  or  condition,  express,  implied  or  statutory,  as 

 to  the specifications,  fitness  or  suitability  of  the  goods  and/or  services  for  any  

particular  purpose and/or use and/or the merchantable quality thereof unless it is expressly 




5.1        Amicable Settlement

Any dispute, controversy or claim arising out of or in relation to the Agreement(s), or the breach, 

termination or invalidity thereof shall be settled, insofar as it is possible, by mutual 

consultation and consent. If the Parties are unable to reach mutual consent within thirty (30) days 

after the notice by either Party of the dispute, the question shall be settled by arbitration in 

accordance with Clause 5.2 (Arbitration).

5.2        Arbitration

(a)         In the event the Parties fail to resolve the dispute amicably within the specified 

period, such dispute shall be decided by arbitration in accordance with the Rules for Arbitration 

of the Asian International Arbitration Centre (“AIAC”) before one (1) arbitrator.

(b)        The venue of arbitration shall be in Kuala Lumpur at the AIAC using the facilities and 

system  available  at  the  AIAC  or  at  such  other  venues  as  may  be  specified  by  the 


(c)         The arbitration shall be conducted wholly in the English language.

(d)        The decision of the arbitrator shall be final and binding on the Parties.

(e)         All costs incidental to such reference to arbitration, the award and tax payable 

including the manner of payment thereof shall be determined by the presiding arbitrator.

(f)         Notwithstanding  any  reference to  arbitration, the  Parties  shall  not  be released 

from performing or continuing to perform their obligations under this Agreement by reason of any 




6.1        All information disclosed or communicated by one Party to the other in connection with 

the Agreement(s) and the terms of the Agreement(s) shall be treated as Confidential Information 

unless the information:

(a)         is or becomes publicly available through no fault of the other Party;

(b)        which the receiving Party can prove was in its possession or known to it prior to its 

receipt from the Party disclosing the information;

(c)         is or was rightfully received by the other Party from a third party without a duty of 

confidentiality being owed by the other Party to the third party, except where the other Party has 

knowledge that the third party has obtained that information either directly or  indirectly  as  a  

result  of  a  breach  of  any  duty  of  confidence  owed  to  the  first mentioned Party; or

(d)        is required by law to be disclosed.

6.2        Each Party’s Confidential Information shall be held in strict confidence by the other 

Party, using no lesser precautionary or security measures and degree of care as it uses to protect 

its own  confidential  information.  The  Confidential  Information  shall  not  be  used,  copied, 

reproduced, distributed or disclosed by the other Party for any purpose except to its Affiliates, 

directors,  officers,  employees,  representatives,  agents  or  professional  advisors  for  the  

sole purpose of the performance of the Agreement(s) on a strictly need to know basis only, provided 

always that the receiving Party shall ensure that its Affiliates, directors, officers, employees, 

representatives, agents or professional advisors to whom the Confidential Information has been 

provided  shall  maintain  the  same  confidential  obligation  to  the  disclosing  Party  under  

the Agreement(s).

6.3        In case the receiving Party is obligated to disclose any disclosed Confidential 

Information in order to comply with applicable laws or regulations, or with a court or 

administrative order, the receiving Party shall promptly notify the disclosing Party, and 

cooperates reasonably with the disclosing Party’s efforts to contest or limit the scope of such 


6.4        The obligations in this clause shall survive the termination or expiry of the 

Agreement(s) and continue to be in force at all times until such information becomes part of the 

public domain other than by a breach by the receiving Party.

6.5        All   documents   and   other   tangible   objects   containing   or   representing   

the  Confidential Information which have been furnished by a disclosing Party to a receiving Party, 

and all copies thereof which are in the possession of such receiving Party, shall be and remain the 

property of the disclosing Party and shall at the disclosing Party’s written request, be promptly 

returned to the disclosing Party or destroyed and/or deleted at such receiving Party’s option. Such 

receiving Party will in writing confirm that such Confidential Information has been destroyed.



7.1        All Intellectual Property adopted by the Company on the goods and in the provision of 

the services shall remain the exclusive property of the Company and the Customer may not use, infer 

or amend the trademarks and/or tag lines of the Company for whatever purposes unless expressly 

stated or agreed to in writing by the Company.

7.2        The Customer shall not publish nor use any advertising, sales promotions, press releases 

or other publicity which use Company’s Intellectual Property without the prior written approval of 


7.3        The Customer will inform the Company forthwith of all Intellectual Property 

infringements or suspected   infringements   of   which   the   Customer   or   its   agents,   

officers,   employees, representatives and servants became aware.


8.          FORCE MAJEURE

8.1        No Party shall be deemed in default of the Agreement(s) for any delay or failure to 

fulfil any obligation (other than a payment obligation) hereunder or thereunder so long as and to 

the extent to which any delay or failure in the fulfilment of such obligation is prevented, 

hindered or delayed as a consequence of circumstances of Force Majeure.

8.2        In the circumstances of Force Majeure, the Parties shall use all reasonable endeavours 

to resume performance of the relevant obligations at the earliest practicable time.

8.3        If  the  Company’s  obligations  under  the  Agreement(s)  have  become  impractical  

due  to  the circumstances  of  Force  Majeure  and  such  impracticality  due  to  such  event  

continues  for  a period  in  excess  of  three  (3)  months,  then  either  party  may  terminate  

the  Agreement(s) immediately by giving a written notice to the other Party.



9.1        The  Company  is  not  responsible  for  any  loss  of  profit  (actual  or  

anticipated),  contingent, indirect or consequential loss or damage suffered by the Customer which 

may arise under any circumstances whatsoever.


10.        INDEMNITY

10.1      The Customer agrees to indemnify and keep indemnified the Company, its agents, servants, 

officers, directors, employees, distributors, dealers and all entities which sell the goods and 

services to the Customer against all costs, claims, damages, demands or loss whatsoever caused 

wholly or partly by any of the following:-

(a)         any breach of the Customer’s obligations or provisions under the Agreement(s); or

(b)        any modification or alteration made to the goods carried out without the prior consent 

and approval of the Company by or on behalf of the Customer, including but not limited to the 

installation or fitting of any equipment, accessories or parts that are not expressly approved for 

use by the Company, or not fully equivalent in specification and/or quality equipment, accessories 

or parts so approved by the Company.

10.2      Save to the extent that such liability is the result of the gross negligence or wilful 

misconduct of the Company, in no event will the Company be liable to the Customer for any loss of 

profits, loss  of  business,  loss  of  use,  loss  of  goodwill,  loss  of  savings,  business  

interruption  or consequential,  special,  incidental,  indirect,  exemplary  or  punitive  damages 

 suffered  by  the Customer.  The  Company  shall  not  be  liable  to  the  Customer  in  

connection  with  fraud, negligence, act, failure, omission or wilful act of independent 

contractors or their employees, contractors or representatives engaged by the Company.



11.1      During the term of the Agreement(s), and for a period of one (1) year immediately 

thereafter, the  Customer  shall  not  directly  and/or  indirectly  solicit  any  employees  

and/or  independent contractors of the Company and its Affiliates.


12.        NOTICE

12.1      Any notice, request, instruction or other document to be served under the Agreement(s) 

shall be delivered, given or sent to the addressee at the address set out in the Agreement(s), or 

at such other address as the addressee may give notice of to the other Party from time to time

12.2      Any notice and communications to be given under or in respect of the Agreement(s) shall 

be deemed to have been duly served upon and received by the addressee:-

(a)         if by personal or courier delivery, upon written acknowledgement of receipt;

(b)        if by prepaid post, on the 3ʳᵈ Business Day following the date of postage for national 

postage and 10ᵗʰ Business Day following the date of postage for international postage; and

(c)         if transmitted by way of facsimile transmission or other instantaneous electronic media 

twenty-four (24) hours following the date and time of such transmission.

12.3      If a Party changes its contact information or address, it must notify the other Party in 

writing within five (5) Business Days from the change. If either Party fails to notify the other 

Party of an address change in due time, all notifications and documents shall be deemed to have 

been received if sent to the address indicated in the Agreement(s).



13.1      The Company respects the privacy of individuals and only collects or manages any personal 

data that has been provided to the Company voluntarily by the Customer. By entering into the 

Agreement(s), the Customer hereby expressly consents to the Company’s collection, recording, 

holding, storing, and use of the Customer’s Personal Data.

13.2      The Customer’s Personal Data may be given to third parties (including but not limited to 

the Company’s  Affiliates),  for  the  purposes  such  as  responding  to  an  enquiry  or  

soliciting Customer’s feedback for product and service improvement. Personal Data will otherwise 

only be used to follow up on sales and product development including periodic updates.

13.3      The Parties shall assist each other as relevant and necessary for compliance with 

obligations towards Data Subjects. This shall include, but not be limited to, the following:

(i)         The Company shall request from the Customer, and the Customer shall without undue delay 

 upon  such  request  provide  to  the  Company,  any  information  requisite  for fulfilment of 

the Company’s above responsibilities.

(ii)        Each  Party  shall  immediately  inform  the  other  of  any  identified  risk  of  

breach  of obligations towards Data Subjects.

(iii)       All  and  any  requests  received  by  either  Party  from  Data  Subjects  relating  

to  the processing of Personal Data by the other Party shall immediately be forwarded to that other 


13.4      The Company may engage Data Processor for processing the Personal Data on behalf of the 

Company and the Customer hereby agrees to such engagement by the Company.

13.5      The Customer acknowledges and agrees that the Company will process the Personal Data as 

envisaged  in  the  Company’s  Privacy  Policy,  and  also  that  the  Privacy  Policy  needs  to  

be regularly  visited  as  information  therein  may  change  over  time.  Notwithstanding  this,  

the Company will notify the Customer separately of any material changes to the Privacy Policy.

13.6      The  Customer  shall  invite  Data  Subjects  to  regularly  visit  the  Privacy  Policy  

as  regards processing of Personal Data by the Company even outside the scope of provision of 

Services to the Customer.

13.7      The Customer acknowledges and agrees that the Company may transfer the data outside of 

Malaysia to the Affiliates of the Company for the purpose as stated herein.

13.8      The  Customer  may  at  any  time  update  its  Personal  Data  or  may  withdraw  its  

consent  by emailing the Company at



14.1      The  General  Terms  and  Conditions  herein  shall  form  an  integral  part  of  the  

Agreement(s) entered into by the Parties. The General Terms and Conditions as well as all the terms 

under the Agreement(s) shall constitutes the entire agreement between the Parties and replaces and

supersedes all previous proposals, quotations and agreements pertaining to the subject matter of 

the Agreement(s), whether written or oral.



15.1      The General Terms and Conditions contained herein may be modified from time to time. 

Notice of such modification will be served to the Customer or by such other means of communication 

deemed suitable by the Company. The provisions in respect of such modification thereof shall be 

supplemental to and be read as integral part of the Agreement(s) which shall remain in full force 

and effect as between both Parties.



16.1      In the event that any one or more of the provisions contained in the Agreement(s) shall 

for any reason be held to be unenforceable, illegal or otherwise invalid in any respect under any 

law, such unenforceability, illegality or invalidity shall not affect or impair any other 

provisions of the Agreement(s).


17.        WAIVER

17.1      No  failure  or  delay  on  the  part  of  a  Party  in  exercising  any  rights  or  

remedies  under  the Agreement(s) at any time or for any period of time nor any knowledge or 

acquiescence by a Party of, or in, breach of any provision of the Agreement(s) shall operate as or 

be deemed to be a waiver thereof nor shall a waiver by that Party of any breach constitute a 

continuing waiver in respect of any subsequent or continuing breach.


18.        SURVIVAL

18.1      The termination of the Agreement(s) howsoever arising shall not affect the provisions of 

the Agreement(s) as are expressed to survive, operate or have effect thereafter.



19.1      Nothing in the Agreement(s) shall constitute or deemed to constitute a partnership 

between the Parties and no Party shall have any authority to bind the other Party in any way nor 

shall the Agreement(s) be construed to constitute any party as the agent of the other Party 




20.1      The Agreement(s) shall remain valid and binding throughout the duration of the 

Agreement(s) on the Parties including their successors in title and permitted assigns.

20.2      The  Customer  shall  not  assign  the  Agreement(s)  or  any  rights  or  obligations  

under  the Agreement(s) without obtaining prior written consent of the Company.

20.3      The Company may, in its sole discretion and without the consent of the Customer assign, 

pledge or transfer its rights, interests or obligations under the Agreement(s).


21.        STAMP DUTY

21.1      All the costs and expenses including the stamp duty for the Agreement(s) shall be borne 

by the Customer.


22.        GOVERNING LAW

22.1      The Agreement(s) shall be construed and governed in accordance with the laws of Malaysia.



23.1      Time wherever referred to in the Agreement(s) shall be of the essence.


24.        COUNTERPART

24.1      The Agreement(s) may be signed in any number of counterparts, each of which is an 

original and all of which, taken together, constitutes one and the same instrument.

-End of Document-