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New Sandakan Workshop Reinforces The Widest Service Network Footprint In Malaysia For Scania

 

23 January 2019 - Scania has recently launched a new workshop in Sandakan, Sabah. The workshop will service customers in the Sandakan, Lahad Datu and Tawau areas. This facility adds to an already wide service network in Malaysia that provides the best services for safety, fuel economy, uptime and environmentally friendly solutions for truck, bus and coach operations. Scania's presence in Sandakan will increase the convenience for our customers to enjoy all of the benefits Scania has to offer.

Equipped with two work bays and manned by three technicians, Scania has invested over RM500,000 to build this workshop. The skilled technicians can work on up to four vehicles per day. The number of technicians can be increased when needed to support our customers. Like all Scania employees, they will continuously receive formal training and undergo on-the-job training to enhance their skills, knowledge, professionalism and teamwork to ensure that they deliver a more effective service to their customers.

Scania customers in Sandakan can continue to enjoy profitability in their operations through Scania’s sustainable transport solutions. Maintenance Services, Repair Services, Parts Services, Driver Services (consisting of Driver Training & Coaching), Fleet Management System (FMS), Financial Services, 24/7 Scania Assistance roadside services (by calling 1800-88-0500) is available to customers.

“We have been in Sabah for a long time and we continue to see potential growth in the state, especially in the east coast of Sabah. Our strategic presence in Sandakan complements the Kota Kinabalu facility in order to support our customers in achieving profitability and sustainability,” said Scania Southeast Asia Managing Director, Marie Sjödin Enström.

“For customers to get the most out of their fleet, it is vital that Scania can support them with the right solutions. Convenient access to workshops and genuine parts is crucial for our customers anywhere. Our parts add value to their business because they are engineered for ultimate performance, endurance, fuel economy and safety, as well as lower environmental impact,” added Marie.

The workshop will also make it easier for the customers in Sabah to adopt the Scania Ecolution programme which is a partnership-based solution for operators and businesses to reduce fuel consumption and CO2 emissions. Operators will see their total operating economy improve while building a sustainability image that their customers can be proud of.

As part of the opening, Scania will be running a Recon Truck Promotion until the 31st of March 2019. Owners of reconditioned Scania trucks can get a free health check and a free Scania retrofit of FMS or free activation of FMS. Scania also offers S service packages at 30 percent discount together with software checking and downgrading. Maintenance contracts are on offer at a special price of RM0.098/km with a minimum term of 10,000km per month during the Recon Truck Promotion period. Checking for the correct filters for B10 diesel compatibility is also part of this great promotion – a step towards an environmentally friendly state.

“Scania Malaysia in Sandakan together with our entire network of service centres will facilitate the shift towards a sustainable transport system for transport companies in this region. More needs to be done to lower emissions globally to reduce global warming and address climate change. We will continue to provide solutions to help our customers achieve the best profitability without sacrificing sustainability,” concludes Marie.

Marie Sjödin Enström, Managing Director of Scania Southeast Asia together with the sales team discussing with customer on how our Sandakan workshop adds to an already wide service network in Malaysia that provides the best services for safety, fuel economy, uptime and environmentally friendly solutions for truck, bus and coach operations.

Our sales and services team from Sandakan workshop are looking forward to provide efficient and effective services to our customers. Led by Phang Yee Fong, Regional Manager for East Coast and East Malaysia and Marie Sjödin Enström, Managing Director of Scania Southeast Asia. From left: Bonnie, Sufyan, Nimrod, Phang Yee Fong, Marie, Ramle and Faizal.

Scania (Malaysia) Sdn Bhd, Sandakan Workshop Team with our customers. This workshop equipped with two work bays and manned by three skilled technicians, can work on up to four vehicles per day. They will service customers in the Sandakan, Lahad Datu and Tawau areas.

The new Scania workshop in Sandakan is overwhelmed with customers' presence during the Customer Open Day held on 23 January 2019. Scania's presence in Sandakan will increase the convenience for our customers to enjoy all of the benefits Scania has to offer.

The Officers from Sandakan Fire and Rescue Department marks their presence together with Scania team at Customer Open Day at Sandakan Workshop. Scania knows that it is crucial for our customers to have a convenient access to workshops and genuine parts. Therefore, Scania customers in Sandakan can continue to enjoy profitability in their operations through Scania's sustainable transport solutions.