Scania Top Team Malaysia 2017-2018 Enhances Service Quality by Focusing On Sustainable Transport Solutions
Ipoh Service Team crowned champion, qualifies for Regional Finals
Bukit Jelutong, October 21, 2017 - Scania, a leading global provider of sustainable transport solutions recently concluded the Top Team Malaysia 2017-2018. This bi-annual competition to find the best service team saw the team from Scania Malaysia Ipoh Branch crowned champion.
The team of five known affectionately as “Pendekar Penyu” led by Mohd. Faizal bin Abd. Aziz had undergone rigorous training for months prior to the competition. “To win this leg of the competition, we had to ensure our technical skills were top notch and no doubt that this would then be transferred to our daily tasks in servicing the vehicles,” said Mohd Faizal.
“The most interesting part of this year’s competition was the info stations on sustainability, particularly the autonomous vehicles system. We were excited by the thought of us learning about such futuristic systems and are looking forward to working on such vehicles,” he added.
For the very first time, info stations were set up at the Top Team event with its main focus on Sustainability. Championing sustainable transport solutions gave first-hand insight to the Top Team contestants on fuel-efficient technologies, alternative fuel & electrification technologies and safe & smart transport solutions such as the autonomous vehicle systems.
“With the rapidly changing transportation industry, business owners are continuously looking at various ways to increase productivity and maximising profitability. Scania continues to be ready to help our customers achieve that,” said Marie Sjödin Enström, Managing Director for Scania Southeast Asia.
At the finals, the participating teams were put through theory and technical challenges and were judged on their competency in Scania products, services, parts processes, logistics and methodology as well as their technical knowledge, team discipline and the ability to work under pressure. Each team comprised up to three service personnel, one parts personnel and a service advisor.
“The Top Team Competition this year continues from previous years in enhancing the service skills of our service personnel. The technician’s work in maintaining the uptime of Scania vehicles will contribute to sustaining the growth of our customer’s business,” she added.
The Malaysia’s Scania Top Team competition is a national competition programme. Five local teams were put through theory and technical challenges, and judged on their competency in areas such as logistics, methodology and technical knowledge. At the same time, team discipline and the ability to work under pressure were also measured.
Scania Top Team developed from a national training event in Sweden into a global competition programme is held once every two years. This year is the 10th instalment to be organised at an international level, involving more than 8,000 participants from 65 countries.
The winning team from the national league will represent the country at the regional competition in September 2018. From the five regional leagues held around the world, 10 teams will be selected for the Top Team World Finals, which will be held in Sweden, where teams will compete for the total prize amount of 100,000 Euros.
Participants of the Top Team Malaysia 2017 final round in action as Marie Sjödin Enström, Managing Director of Scania Southeast Asia looks on
Top Team Malaysia 2017, Pendekar Penyu
Scania Malaysia Service Director Thor Brenden (3rd from left) with Top Team Malaysia 2017, Pendekar Penyu
Top Team 2017 participants being briefed at one of the info stations on how Scania is driving the shift towards sustainability