Scania Opens New Kota Bharu Branch in East Malaysia
Newly relocated branch to better serve logistics & transportation industries in Kelantan and Terengganu
KOTA BHARU, 21 May 2013 - Scania (Malaysia) Sdn Bhd, a leading manufacturer of heavy trucks, bus and coach chassis, marine, industrial and power generation engines, today announced the official opening of its new Kota Bharu branch office in Kelantan. Covering an area of approximately 1,800 square meters, Scania’s new Kota Bharu branch comprises a spacious new office for sales and administration; while its workshop for repairs and maintenance —staffed by a team of six skilled Scania technicians — can serve up to 10 Scania trucks or buses per day in accordance to Scania’s highest standard of quality and safety.
“The opening of a bigger branch office in Kota Bharu reinforces our absolute commitment to our major customers here and the east coast of peninsular Malaysia. There is heavy demand for robust trucks with good load capacity for transportation services. And with continued urbanization and economic growth, demand is also increasing for long-distance bus services particularly for travel between the major towns,” said Idros Puteh, General Manager of Scania (Malaysia) Sdn Bhd during the official opening.
The latest network expansion in Kota Bharu is part of Scania’s total solutions approach to help its customers achieve maximum profitability. The end-to-end transport solutions include a wide range of Scania trucks and buses with legendary reliability and fuel economy for various industries; marine and power generation engines as well as comprehensive repair and maintenance services. In addition, Scania Malaysia is also offering financial services to qualified customers. Scania credit is a flexible and comprehensive financial solutions package that includes hire purchase and leasing for acquisition of trucks, buses and other related products.
“With our growing customer base here and in neighbouring state of Terengganu, we foresee an escalating demand for sales and after sales service. By strengthening Scania’s presence, we want to ensure our customers operate at maximum uptime, thus achieving maximum profitability”, said Idros Puteh. The new branch will be supported by a Scania Assistance 24/7 road side recovery van which is fully equipped with all the specialist tools necessary to handle emergency cases.
In conjunction with the branch opening ceremony, Kelantan-based express bus company Konsortium E-Mutiara Berhad has signed up for a comprehensive Repair & Maintenance contract with Scania Malaysia, well ahead of the expected delivery of 12 brand new Scania buses scheduled for the later part of 2013.
“We believe in Scania’s philosophy and emphasis in preventive maintenance and that is the main reason we decided to sign our repair & maintenance contract well before the delivery of our new Scania buses. A well maintained fleet will ensure that our buses are up and running at optimum fuel economy every time, thus leading to higher productivity and maximum profitability for our business,” said Haji Che Ibrahim Bin Che Ismail, Executive Chairman of Konsortium E-Mutiara Berhad after signing the contract.
“Scania’s comprehensive maintenance contract is the ideal way to ensure maximum uptime with minimum costs and thus, a peace of mind. In addition to regular maintenance, it includes all repairs due to wear and tear. Scania Malaysia will endeavour its best to ensure our customers’ vehicles are optimally maintained thus eliminating any unexpected costs,” added Idros Puteh.
Meanwhile, Scania Malaysia also took the opportunity to officially hand over new trucks and buses to two of its major customers in Kelantan. Sentosa Jaya Sdn Bhd, a leading mining and transportation company received Scania’s latest G460 CA 6x4 EHZ prime mover; while Tiara Pesona Sdn Bhd, operator of Ekspres Perdana bus service took delivery of one unit of Scania K EB 420 6x2 intercity coach.
Scania’s new Kota Bharu branch is projected to add 25 percent to Scania Malaysia’s revenue in repair and maintenance. To date, Scania Malaysia has an extensive network of ten Scania owned and operated branch offices throughout Malaysia.