Going The Extra Mile At The Workshop
Stanley Mahonga’s day at Scania starts with a daily pulse meeting with the rest of the after-sales team to plan for the day and go through the previous day’s tasks. “Pulse meetings are important for us in ensuring the whole team is aware of the jobs that need to be done and the status of each job. The meetings are also a feedback session between the technicians and our manager,” he explains.
As a repair technician at the workshop, Stanley’s job entails diagnosing, servicing and repairing Scania vehicles. With over ten years of experience, he knows a Scania engine, gearbox, diff and fuel system at his fingertips. “I love what I do because it’s fun, challenging and very rewarding. It has been a great experience working at Scania and my goal each day is offering our customers service that goes the extra mile to ensure that their vehicles are back on the road in the shortest time possible,” he expounds.
It has taken discipline and hard work for Stanley to perfect his skill at the workshop, and through continuous training, he remains up to date with the latest product developments concerning the trucks and buses. “In this profession you need to have a teachable spirit because we are always learning in order to further develop our skills. Scania is also continuously innovating and we need to be up-to-date with each new development,” Stanley explains.
Your proudest moment at Scania?
When I was sent to South Sudan on my own to repair a vehicle that had broken down. Being given the responsibility to carry out the repairs on my own many kilometres away from home made me very proud.
If you could be a Scania truck or bus, which model would you be and why?
I would be a Gemilang bus. The bus a really nice interior.
Which is your favourite part of a Scania truck or bus?
The engine because of all the parts and components that have gone into building it.