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West Africa
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Optimised maintenance

Using real-time vehicle data

Maximising uptime

Scania has introduced a new approach to maintenance which maximises vehicle uptime by using on-board diagnostics systems and proactive Scania workshops to tell owners when it is time to take their vehicles to the workshop for servicing.

The new Scania Maintenance with flexible plans reflects the fact that the amount of wear and tear on a specific vehicle is dependent on the different ways specific drivers use them, as well as the environments in which the vehicles are operated.

The service uses data recorded by the vehicle and communicated to the Scania workshop through the Fleet Management System and Remote Diagnostics. Analysis of this data gives the Scania service advisors and technicians a comprehensive understanding of when the vehicle needs what kind of service so that they can contact the customer and plan for the upcoming workshop visit. The result is a maintenance service that is optimised for the customer’s need.

 “This new service is available for all vehicle types and applications,” says Claes Åkerlund, Head of Service Concepts at Scania. “By looking at parameters such as fuel consumption, oil and engine temperatures, distance driven and average speeds we can establish an optimum service and maintenance schedule.” 


For some operators the intervals between scheduled maintenance may shorten, whereas for others the intervals may be longer; it all depends on how the vehicle is used. But the new service guarantees that with optimised service intervals, planned in advance, all truck operators can maximise productivity and decrease disruption to daily activity. 

“We’re utilising the fact that a majority of Scania trucks are connected to our Scania Fleet Management,” Åkerlund says. “This has given us the possibility to further tailor our services so that our customers can earn more money.”

Flexible plans

Scania Maintenance with flexible plans is tailored to fit your operational needs. Each plan maximises business efficiency and availability whatever your application.

Tailored for your operations
Vehicle know-how
Real-time data
Longest possible maintenance intervals