• 上海-上海市静安区恒通路268号凯德星贸23-24F
• 学历要求：本科
• 招聘人数：1
• 工作经验：1-3年

Responsible for managing system （DMS）after-implementation technical support work, as well as on-site technical processing of software projects;

负责管理系统上线后技术(DMS)支持工作以及软件项目的现场技术处理；

Responsible for the daily work of system(DMS) maintenance, management, troubleshooting, etc., to ensure the normal operation of the system;

负责系统(DMS)的日常维护，管理，故障排除等工作，以确保系统的正常运行；

Responsible for serving dealers calls or remote service support and regular onsite visit and training;

负责服务经销商的电话或远程服务支持以及定期的现场拜访和培训；

Actively learn about the company's newly released software or system version;

积极了解公司最新发布的软件或系统版本；

Job Description:

Familiar with DMS and understand logic 熟悉DMS并了解逻辑

Introduce DMS concept to new or existing dealer , to make them apply the basic system availability level , motivate dealer to run the DMS project with Scania China project team 向新的或现有的经销商介绍DMS概念，以使他们应用基本的系统可用性级别，激励经销商与Scania China项目团队一起运行DMS项目

ERP(DMS) support experience ERP（DMS）支持经验

Pay attention on system onsite and offsite training , fulfill the standard SLA , help dealer to utilize DMS in right way注意系统现场和现场培训，达到标准的SLA，帮助经销商以正确的方式利用DMS

Good communications skill良好的沟通能力

Establish the efficiency way with dealer to educate and training them to make sure dealer has the necessary skill to utilize DMS , also collection CR from dealer regularly 与经销商建立有效的方式来教育和培训他们，以确保经销商具备使用DMS的必要技能，并定期从经销商处收集CR

Common database experience通用数据库经验

Familiar with common database solution , has the basic logic of database structure , able to design and generate business needs report independently

熟悉常用的数据库解决方案，具有数据库结构的基本逻辑，能够独立设计和生成业务需求报告

Quick learner较强的学习能力

Request to support not only for DMS as the business need , as Scania China DMS was integrated with different Central IT system in Sweden , candidate need to learn the knowledge of these system to support not only for dealer but also internal business department 要求不仅支持DMS作为业务需求，因为Scania China DMS已与瑞典的其他中央IT系统集成在一起，求职者需要学习这些系统的知识，不仅可以为经销商提供支持，还可以为内部业务部门提供支持

Your profile:

-                     MSc. In Computer Science or equivalent Computing degree.

-                     Computer-related majors

计算机相关专业

-                     IT application and system background

IT系统和软件相关背景

-                     At least 2 years ERP（DMS） support working experience (system training & system troubleshooting)

至少2年的ERP售后支持工作经验(系统培训和问题修复)

-                     2 years ERP system onsite/offsite training experience

2年以上的ERP（DMS）的驻站培训和支持工作经验

-                     Assertiveness, motivation and sense of responsibility.

自信，积极性和责任感。

-                     Clear logic, fast ability to learn and good communication skills

清晰的逻辑，快速的学习能力和良好的沟通能力

-                     Experience and interest in data analysis

数据分析方面的经验和兴趣

-                     Good to have experience with integration between the ERP system and other Business applications

擅长在ERP系统和其他业务应用程序之间进行集成

-                     Good to have expertise with SQL, XML and preferably also other MS tools

擅长于具有SQL，XML和其他MS工具的专业知识

-                     Willing to travel according to business needs (40% or more)

愿意根据业务需要旅行（40％或更多）

Application:

If you think you fit this description and like the idea of joining a environment with great opportunities for professional development,then please contact us.

Send you application via mail to: zhaopin.cn@scania.com

Your application should include a covering letter describing why this would be a good step for you in your career and how you will contribute to the group's success and a CV in English.

We look forward to receiving your application.