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FREE SCANIA SWITCH-OVER BEFORE 2G SWITCHES-OFF

SCANIA IS OFFERING A FREE UPGRADE TO CUSTOMERS STILL RUNNING THE SOON-TO-BE-SWITCHED-OFF 2G SCANIA COMMUNICATOR 'BLACK BOX' VEHICLE AND DRIVER DATA MANAGEMENT SYSTEM.

The Scania Communicator has been fitted as standard to all Scania trucks and buses for the past two years, and has been available for more than 5 years.

Scania has been in contact with customers who use the fleet monitoring device to offer them a free upgrade to the new Communicator that operates via the 3G and 4G Networks.

However, not all customers have responded so far, and some who have never activated their data collection and transmission system, may lose out if they don’t activate and upgrade before 2G is turned off. There are potentially even some customers who purchased their Scanias second-hand, who may not know their vehicle is equipped with the Communicator.

Scania’s programme will convert the old Communicator component for a new one that is 3G and 4G compatible and perform a software update, at a time convenient to the customer over the course of the next few months, for example coinciding with the vehicle’s next scheduled service.

Without the upgrade to the new 3G/4G Communicator, services enjoyed up to now, such as GPS Tracking, Fleet Management Reporting, and Remote Diagnostics will no longer operate. 

Scania has written to customers who have never activated their 2G Communicator to advise them of the demise of the 2G Network, and to urge them to sign an activation form prior to the December 1st deadline. Most at risk of missing out are customers who may not have received the letters because they have acquired trucks with the 2G network-reliant Communicator through the used market.

For customers who don’t sign the activation form before December 1st and who subsequently want to benefit from the vehicle data gathered by the Communicator, for example, via the Scania Optimise vehicle and driver data management system, a fee will be levied for the replacement of the Communicator module in 2017 and beyond.

“Naturally we want all of our customers who use the Scania Communicator to be able to continue to receive their data downloads as seamlessly as possible,” says Sean Corby, Scania Australia, National Manager, After Sales.

“The new Scania Communicator we are offering to install is 3G and 4G compliant and records data from a wide a variety of parameters that allow Scania operators to know exactly how their vehicles are performing. Through fleet management systems such as Scania Optimise, this data, once analysed, allows them to identify and combat incidences of waste, misuse or potentially unsafe driving.

“The Scania Communicator feeds data through Scania Optimise to allow operators to improve the profitability of their operations, as well as ensure their vehicles are serviced on time.

“We have been swapping 2G networked Communicator components out of our trucks for a few months, but as the deadline appears for the disconnection of 2G we want everyone who has one of these boxes in their truck to switch them over to the latest version, even if they don’t necessarily want to receive the data at this time.

“We are undertaking this programme now to future-proof their vehicles free of charge, so long as they sign up before December 1st, 2016,” Sean says.

Scania Communicator Black box