8,000 service technicians take part in Scania’s global service competition
Scania Top Team, Scania’s competition-like training programme for its service technicians and parts experts, has begun. Some 8,000 participants from 60 countries develop their skills by combining training and teamwork to earn points. The resulting benefit for Scania customers is more effective service.
Scania Top Team is a competitive training programme developed to continually enhance the skills, knowledge, professionalism and teamwork in Scania’s workshops all over the world. The competition also helps attract skilled professionals to the industry.
“The ultimate goal for Scania workshops worldwide is to provide services that support customers’ business,” says Christian Levin, Executive Vice President, Sales and Services Management at Scania. “This in turn requires a highly proficient service staff. Scania Top Team is a fantastic way of celebrating the brains, technological skills and teamwork that characterise the people who work in the front line every day.”
True to Scania’s continuous improvement philosophy, Scania Top Team has developed from a national training event 23 years ago into today’s global training programme. This year’s is the eighth such event at an international level, and it is bigger than ever. An estimated 8,000 participants from 60 countries will be trained in service-related theory and practice at Scania workshops worldwide.
The national rounds start up with theory assignments and finish off with a national final that includes both practice and theory. The winners of the national rounds meet at five international regional rounds. Of those, 10 teams will qualify for the world final in Södertälje, Sweden, during 21–24 November 2013.
You can find more information about Scania Top Team on http://www.scania.com/media/topteam