Common to all products and services we offer is a focus on your uptime – the optimal availability of your Scania trucks, buses and engines – so you can fulfil your transportation missions with an outstanding operating economy as well as maximum profits.
Same high-level service wherever you go.
As part of our pursuit of excellence, we've launched the worldwide Scania Dealer Operating Standard (DOS) that ensures uniform quality standards in our sales and service networks.
To qualify as an authorised Scania dealer, a dealer must be certified under the standard. Once certified, their operations undergo an audit every other year.
What's in it for you? It means you will always receive the same high level of service wherever you do business with us. Because being part of a global service network means treating you like a local customer. Once certified, the operations undergo an audit with regular intervals.
Easy to find and everywhere
Time is what drives your business. When you need us in a hurry, we’re easy to find. With 1,100 sales or service points in Europe and over 1,500 worldwide, we're bound to be nearby.
Parts no problem
Scania Parts represent one of the most extensive logistics operations in the world. You never have to go far or wait very long for just the part you need.
Breakdown on the road? We're there.
If your vehicle breaks down, we share your concern in getting you back on the road as soon as possible. At your request, we will repair your vehicle without stopping, even if it means overtime.
Clear estimate. Clear invoice...
You receive a clear and detailed estimate, and an invoice based on fixed prices and repair times that are easy to understand – in the local language or English.
…And a warranty to go.
We back up our work and our Scania Parts with valuable warranties that follow you wherever you travel.
Professional advice at your fingertips.
Scania dealers are professionals, in touch with the transport business in your area and ready to offer you sound advice on how to increase your share of the business.
To see a complete list of our 14 pledges, click here.
For more information about the Scania Dealer Operating Standard, please contact your dealer.
