Strategies

Continuous improvements

Scania makes use of the knowledge and experience gained through its improvement activities. There is a strong emphasis on working methods instead of traditional earnings targets. These principles have been developed since the 1990s and have spread and been adapted to different parts of the company. They have led to a way of thinking that is very important for the development of Scania’s employees and organisation.

Modular product system

Scania’s modular product system has been built up over several decades and makes it possible for the company to create individual specifications for a large number of different customers by using a limited number of components in its product range. This enables each customer to receive an optimised product, while keeping costs throughout the value chain at a more competitive level than otherwise possible.

Sales and services network

This network consists of both Scania-owned and independent units and gives Scania close contact with its customers. An extensive company-owned network provides better control of operations and the brand. The competition between captive and non-captive sales and services units stimulates creativity and entrepreneurship, leading to higher customer satisfaction.

Flexible production

Because Scania has short, stable lead times, customers can obtain fast delivery of their vehicles. This is possible thanks to a global production structure, a global product range, a flexible production cost structure and manning that preserves core competency, enabling Scania to quickly and efficiently adjust its production volume to changes in demand.

Cross-functional working methods

The co-location of sales, marketing, research, development, production and purchasing in Södertälje, Sweden is one reason why Scania is characterised by a holistic, cross-functional perspective. Employees are aware of the value of their delivery to the next stage in the work flow, reducing the risk of waste and shortening time-to-market for new products and services.

Long-term growth

Every customer is unique and performs different transport tasks. This is why Scania must be able to offer a large number of different technical solutions through a combination of products, services and financing.

Scania works to maximise customer revenue and minimise costs. To maximise revenue, the company optimises technical specifications, cargo capacity and vehicle uptime. To minimise costs, Scania delivers high quality, fuel efficiency and effective repairs and maintenance. This leads to a far-reaching collaboration between the customer and Scania that is profitable for both parties. It also supports Scania’s long-term growth, which focuses on growing together with its customers in profitable markets and in profitable segments.