Core values
Scania core values permeate its entire corporate culture and influence its day-today work. Customer first, Respect for the individual and Quality are closely linked and apply in unity. They constitute the starting point for all business development.
Customer first
Through knowledge of its customers’ business operations and working environment, Scania delivers solutions for customer profitability and a sustainable environment by means of high earning capacity and low operating costs. The focus is on customers’ operations throughout the value chain: from research and development via procurement and production to sales, financing and delivery of services.
Respect for the individual
Respect for the individual means recognising and utilising each individual’s knowledge, experience and ambition to continuously improve and develop their working methods. Inspiration and new ideas are born out of day-to-day work. The result is higher quality, efficiency and job satisfaction.
Quality
High customer life-cycle profitability requires delivery of high-quality solutions from Scania. Through knowledge of customers’ needs, Scania continuously improves the quality of its products and services. Eliminating waste in all respects is the means by which Scania ensures that all deliveries meet the expectations of its demanding customers. Deviations from targets and standards are used as a valuable source of continuous improvement in Scania’s various processes.
